Operational Emergency Care Assistant

Medi Clinic; Potchefstroom; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An emergency medical service provider in Potchefstroom is seeking an Emergency Care Assistant to join their team. This entry-level position requires a Higher Certificate in Emergency Medical Care and offers an opportunity to engage directly in patient care and emergency response environments. As an ECA, you'll ensure operational readiness for emergency calls, provide crucial patient care, and contribute positively to the public image of the service. This role is essential for those starting their career in emergency medical services.

Qualifications

• Higher Certificate in Emergency Medical Care is necessary for this role.
• Desired: Basic Life Support certification.

Responsibilities

• Ensure Operational Readiness for Emergency Calls.
• Administer Patient Care in line with scope of practice.
• Report near misses, slips, and adverse events.
• Market and maintain a positive public image of ER24.

Skills

Application of best practice

EMS environment

English language (verbal and written)

Facilities, travel routes, and geographical area

HPCSA guidelines and scope of practice

Patient report forms

Education

Higher Certificate in Emergency Medical Care

American Heart Association Basic Life Support for Health Care Providers

Job description

Overview

ER24 Potchefstroom| Potchefstroom | South Africa

Closing date: 19/09/2025
Number of positions: 1
Recruiter name: Natalie Williams
Reference number: 63435
Workplace Type: On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Main purpose of the job

The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.

This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Holders of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.

Key responsibilities

• Ensure Operational Readiness for Emergency Calls
• Administer Patient Care in line with scope of practice
• Report near misses, slips, and adverse events
• Market and maintain a positive public image of ER24

Education requirements

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Higher Certificate in Emergency Medical Care

DESIRED EDUCATION

American Heart Association Basic Life Support for Health Care Providers

Experience

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

None

DESIRED EXPERIENCE

1-year operational experience as an Emergency Care Assistant

Skills and knowledge

• Application of best practice
• EMS environment
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• Patient report forms

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile