Operational Compliance Coordinator at GEMS

Government Employees Medical Scheme; Pretoria; Hybrid; ZAR 547,000; Full time

Job summary

The Government Employees Medical Scheme is seeking a Coordinator: Operational Compliance to support the Compliance Manager in Pretoria. This role involves developing compliance frameworks, managing audits, and ensuring adherence to organizational policies. Applicants should have a relevant diploma or degree and experience in compliance and risk management.

Qualifications

• Minimum 2 years' experience in compliance, risk, and audit.
• Experience in healthcare funding/medical scheme industry preferred.
• Strong project management skills advantageous.

Responsibilities

• Support the Compliance Manager in managing compliance and audit functions.
• Assist in the development of internal audit plans and risk management frameworks.
• Maintain relationships with internal and external stakeholders.

Skills

Analytical skills

Project Management

Communication

Education

3-year National Diploma: Para Legal or Audit or Risk

3-year Degree, Diploma or NQF equivalent in Commerce

Job description

Introduction

The position of Coordinator: Operational Compliance is vacant. The Coordinator: Operational Compliance will report directly to the Compliance Manager: Administration and Transaction Services and forms part of the Administration and Transaction Services Division. The position is based at GEMS Head Office in Pretoria.

The remuneration package for this position is R 546 167 per annum based on qualifications and experience.

The closing date for applications will be Monday, 23 June 2025.

Duties & Responsibilities

The Coordinator: Operational Compliance will be required to provide support to the Compliance Manager: Administration and Transaction Services through the identification of event request received from various departments and the implementation of the following Key Performance Areas (KPAs):

• Support the Compliance Manager in developing and maintaining a risk based internal audit plan, and risk & compliance management frameworks for ATS;
• Assist the Compliance Manager in tracking, monitoring and reporting on all key compliance, risk and audit requirements within the ATS division; Mitigate the risks and findings;
• Assist the Compliance Manager in interpreting operational plans, policies and objectives accordingly.
• Support the Compliance Manager in the development of draft Service Provider Network (SPN) Performance Letters and Memos.
• Support the Compliance Manager in the management of risk within allocated areas of responsibility
• Support the Compliance Manager in managing allocated projects within allocated timelines and budgets.
• Adhere to operational objectives, plans and policies of GEMS in execution of responsibilities
• Assist with the collation of information required for the identified Committee pack and other committee meeting arrangements as required from time to time.
• Establish and maintain strong relationships with internal (GEMS) and external stakeholders (including Service Providers).
• Coordinate and collaborate with other assurance providers and processes as necessary.
• Correspond with scheme officials and service providers as necessary during execution of responsibilities and handle documentation received during engagements in line with GEMS applicable policies, procedures and code of conduct.
• Attend employer, divisional and service provider meetings on a monthly, quarterly, annual and adhoc basis.
• Execute day to day work in line with GEMS policies and procedures
• Remain abreast of all legislation, policies and procedures as updated from time to time
• Promote the organisation's culture and values
• Proactively handle additional duties as reasonably requested by the Senior Manager: Administration and Transaction Services and Chief Administration Officer from time to time.
• Responsible for managing all ATS compliance, audit and risk document and records management.
• Develop operational reporting as and when necessary, with the Compliance Manager's guidance.
• Assist the Manager: Compliance in preparing for the chairing and coordinating of applicable meetings and planning sessions.
  
  

Desired Experience & Qualification

Minimum Requirements Are

• Minimum 3-year National Diploma: Para Legal or Audit or Risk or NQF Level 6 Legal Qualification
• A 3-year Degree, Diploma or NQF equivalent in Commerce may be considered.
• Must have at least two (2) years' experience in the development of contracts, management of compliance, risk and or audit, and presentation of management reports and legal reports
• Experience in the healthcare funding/medical scheme industry/contracting/compliance/risk management environment will be advantageous.
• Sound project management skills will be an advantage.
  
  

Other Skills

• Have resilient pressure management abilities.
• Be responsible and dependable.
• Be self-motivated and pro-active.
• Be analytical and have the ability to manage priorities.
• Be organised and have good time management skills.
• Have excellent written, verbal communication and interpersonal skills.
• Have the ability to work well as part of a team.
• Be computer literate on advanced level.
• Have a diligent work ethic with attention to detail.
  
  

Interested?

GEMS employs people with the highest level of integrity - submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose

Should you wish to have your information removed from the GEMS database, kindly send a request in writing to [Email Address Removed] .

GEMS adopts a hybrid work model.

GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.

Successful candidates will be required to seek approval to conduct other work outside of GEMS.

GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.