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A dynamic jewelry company in Durban is seeking an Operations Support Assistant/Driver who is energetic, organized, and versatile. This role includes a variety of responsibilities such as supporting sales tasks, ensuring operational efficiency, and managing logistics while being part of a vibrant team.
Job Title : Operations Support Assistant / Driver
A dynamic, hands-on role supporting daily operations and sales)
Job Summary :
Our client in the jewelry industry is seeking an energetic, organised, and versatile Operations Support Assistant to join their team.
This role goes beyond typical handyman duties : you'll play a crucial part in keeping operations running smoothly while supporting our sales team with important administrative and telephone tasks.
This is a fantastic opportunity for a confident, motivated individual who enjoys variety, learning new skills, and being part of a dynamic team.
Key Responsibilities :
Act as a company driver for deliveries, collections, and secure transportation of high-value goods (Code 8 license required).
Support sales representatives with administrative tasks, including making outbound calls to clients, following up on quotes, and updating delivery statuses.
Assist with general Health & Safety checks and routines (training provided).
Perform basic maintenance and repair tasks on-site.
Coordinate and monitor service schedules for all company vehicles.
Act as backup support in the smelting room, confidently handling equipment and tools (training provided).
Maintain a clean, safe, and organised work environment.
Manage parcel tracking : liaise with the courier company, send quotes, and keep all branches informed of parcel statuses.
Take initiative to identify and resolve basic operational, logistical, or maintenance issues.
Maintain accurate records for maintenance, vehicle servicing, and operational logs.
Requirements :
Valid Code 8 Driver's License with a clean driving record.
Confident, energetic, and eager to take on diverse tasks.
Good communicator with a professional telephone manner and ability to assist sales reps with calls and client follow-ups.
Strong problem-solving and logical thinking skills.
Comfortable with hands-on work and using tools / equipment.
Physically fit and able to perform manual tasks.
Trustworthy and responsible, especially when handling high-value goods.
Willingness to learn and grow in various operational areas.
Ability to work independently and proactively.
Advantageous but not required :
Previous experience in a support role involving operational assistance or sales support.
Experience in general maintenance, handyman tasks, or facilities support.
Familiarity with vehicle servicing or mechanical aptitude.
Exposure to Health & Safety or manufacturing environments.
Operational Assistant • Durban, KwaZulu-Natal