Onboarding Specialist

Nestify; Wes-Kaap; Remote; ZAR 200,000 - 300,000; Full time

Job summary

Nestify, a leading international property management company, seeks an Onboarding Specialist to ensure the smooth handover of newly acquired properties. This fully remote role involves coordinating listings, ensuring compliance, and managing property setup tasks, while providing excellent service to landlords.

Benefits

Generous leave

Career growth opportunities

Qualifications

• 1 to 2 years account management or client onboarding experience preferred.
• Advanced English proficiency (C1 or C2 level).

Responsibilities

• Coordinate and oversee property setup on software applications.
• Ensure properties are compliant with regulations.

Skills

Strong verbal and written communication

Technologically savvy

Tools

Knowledge of booking platforms

Job description

Nestify City of Cape Town, Western Cape, South Africa

1 day ago Be among the first 25 applicants

Nestify is an established international property management company that operates in the United Kingdom, France, Ireland and the United Arab Emirates. The company is owned, driven, and managed by a group of passionate individuals and a team of highly skilled experts. The Company employs talented individuals from across the globe that drives the success of the business. The Company is the preferred ‘Airbnb’ rental management partner for many international property owners, providing a higher letting income for short-, medium- and long-term stays. As a tech-driven company, the Company provides a ‘round-the-clock’ contactless service, ensuring customers worldwide can enjoy the stay they deserve. From booking to check-out, housekeeping, and maintenance - Nestify, takes care of everything and ensures a seamless experience for all – Clients and Guests.

About the Position

The ‘Onboarding Specialist’ – fully remote - ensures a seamless handover of newly acquired properties from the ‘Sales Department’ to the ‘Operations Department.’ by completing various tasks to ensure the newly acquired properties can be listed for occupancy on the respective property booking sites and in doing so ensures a seamless experience for Landlords. The position reports to a Team Leader and an Operations Manager.

Main Duties & Responsibilities

• Coordinate and oversee the property setup on all the applicable Company software applications;
• Capture property details on required company software systems and spreadsheets;
• Ensure all the newly acquired properties are compliant with Country specific regulations;
• Collect necessary documentation and input all necessary information into the property management software;
• Ensure property becomes ‘listing ready’ by arranging property inspections, arranging deep cleans, ensure essential property maintenance is carried out, attend to furniture related matters and arrange photoshoots for the property listing;
• Carry out various financial administrative tasks such as quote formulation and invoicing
• Create the property listings on the required property booking platforms;

Qualifications, Knowledge & Work Experience

• Preferably 1 to 2 years account management, administrative or client onboarding experience
• Strong verbal and written communication in English
• Advanced level of competency in English (C1 or C2)
• Knowledge of booking platforms such as ‘Airbnb’ and ‘Booking.Com’ (Preferrable)
• Be technologically savvy – working with various software applications

Working Days and Hours

• Monday to Friday
• 9am to 6pm (UK Time)

What Nestify Offers

• A full-time freelance contract;
• Competitive remuneration package;
• Fully remote work in a global team;
• Generous leave (various forms);
• A Company culture that values loyalty, hard work, dedication, high performance, and work-life balance;
• An opportunity to grow in your career in terms of acquiring new skills and work experience;

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

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