On-Site Technical Specialist

Placements24; Paarl; On-site; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Company vehicle

Travel expenses

Medical benefits

Retirement benefits

Technical training

Job summary

Placements24 in Paarl is seeking a hands-on On-Site Technical Specialist to install, configure, and commission advanced equipment at client sites across Paarl and surrounding areas. You will be the primary technical contact during installation, performing setup, testing, training client personnel, and initial troubleshooting to ensure a smooth transition to operation.

Regular travel and flexible hours are required to meet client needs.

Qualifications

• Experience in technical installation, service, or related field.
• Strong mechanical and electrical systems knowledge.
• Ability to read technical diagrams, manuals and specs.
• Excellent troubleshooting and customer interaction skills.
• Willingness to travel regularly to client locations and flexible hours.

Responsibilities

• Perform on-site installations, configurations, and commissioning of specialized equipment.
• Conduct testing and calibration to ensure systems function per specifications.
• Provide initial technical training and support to client personnel on equipment operation.
• Troubleshoot and resolve on-site technical issues promptly and efficiently.
• Document installation activities, service reports, and client feedback accurately.
• Maintain professional relationships with clients and ensure satisfaction with the installation process.

Skills

Technical installation

Troubleshooting

Reading diagrams

Customer service

Travel readiness

Job description

About the Role

Our client is seeking a hands-on On-Site Technical Specialist to provide crucial support for their advanced equipment installations in Paarl and surrounding areas. This role requires regular travel to client sites to ensure the correct setup, operation, and initial troubleshooting of specialized machinery. You will be the primary technical point of contact for clients during the installation phase, ensuring a smooth transition from setup to operational use. Your expertise will be vital in delivering high-quality service and reinforcing client confidence in our solutions.

Key Responsibilities

• Perform on-site installations, configurations, and commissioning of specialized equipment.
• Conduct thorough testing and calibration to ensure all systems function according to specifications.
• Provide initial technical training and support to client personnel on equipment operation.
• Troubleshoot and resolve on-site technical issues promptly and efficiently.
• Document all installation activities, service reports, and client feedback accurately.
• Maintain professional relationships with clients, ensuring their satisfaction with the installation process.

Requirements

• Proven experience in technical installation, service, or a related field.
• Strong understanding of mechanical and electrical systems.
• Ability to read and interpret technical diagrams, manuals, and specifications.
• Excellent troubleshooting and problem-solving skills.
• Strong interpersonal and customer service skills for effective client interaction.
• Willingness to travel regularly to various client locations and work flexible hours as needed.

Benefits

• Competitive annual salary and potential for performance-based rewards.
• Provision of company vehicle and travel expenses.
• Comprehensive medical and retirement benefits.
• Opportunities for specialized technical training.
• A supportive team environment focused on client success and operational excellence.