OMF Direct Sales Consultant

Old Mutual Finance (Pty) Ltd; Pretoria; On-site; ZAR 89,000 - 179,000; Full time

Job summary

Old Mutual Finance (Pty) Ltd is seeking a telesales professional to sell finance products to individual clients in the micro-lending mass market. You will make outbound and handle inbound calls, gather client information and finalize loan applications telephonically where possible.

You will adhere to productivity, service and compliance standards while delivering excellent customer interactions and meeting sales targets.

Qualifications

• Grade 12 is required.
• Minimum 6 months sales/call centre experience in financial/sales/retail environment.
• Matric certificate (Matric) required.

Responsibilities

• Make outbound calls according to predetermined schedules and gather relevant information.
• Handle inbound calls and resolve client queries with productivity standards.
• Finalise loan applications telephonically where possible.
• Maintain compliance with service and quality standards while delivering client service.

Skills

Telesales

Call centre

Sales targets

Education

Matric / Grade 12

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description Responsible for telesales of Old Mutual Finance products to individual clients in the micro-lending mass market. Maintains relationships with internal and external stakeholders and adheres to business, process and compliance rules. Requires adaptability and the ability to perform under pressure as well as exceptional interaction, time management and telephonic skills. Client Service Delivery Makes outbound calls in accordance with predetermined schedules and gathers relevant information. Receives inbound calls Finalises call at point of contact where possible Deals with clients queries via telephone in adherence with productivity standards Finalises complete loan application telephonically Compliance Adheres to service and quality standards. Marketing Telesales of OMF products to individual clients. Personal Effectiveness Accountable for productivity delivery through own efforts. Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months. Accountable for individual sales targets, branch operations and service delivery through own efforts Makes increased contributions by broadening individual skills.

Minimum Requirements Grade 12 Minimum 6 months Sales / Call Centre experience within a Financial/Sales/Retail environment. Client Focus Gaining Commitment Initiating Action Ownership Technical Knowledge Competencies Collaboration (Relating) Leading with Influence Customer First Execution Strategic Innovation (Perspective) Personal Mastery (Learning) na Skills Competencies Communicates Effectively Customer Focus Ensures Accountability Instills Trust Interpersonal Savvy Optimizes Work Processes Plans and Aligns Education Matriculation Certificate (Matric) (Required)

Closing Date 22 September 2026 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story! Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.