OMF Client Relations Consultant (George)

Old Mutual Life Assurance Company (SA) Ltd (PFA); George; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A premier African financial services organization seeks an OMF Client Relations Consultant in George. This full-time role focuses on assisting clients both telephonically and face-to-face, adhering to service standards and compliance rules. Candidates should possess a Matriculation Certificate and demonstrate strong customer service skills. The closing date for applications is 10 August 2025.

Responsibilities

• Provide telephonic and face-to-face service to customers.
• Adhere to service and quality standards.
• Follow business, process, and compliance rules.
• Possess a moderate to high level of technical knowledge.
• Demonstrate multi-skilled capabilities across relevant products and processes.

Skills

Action Oriented

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Instills Trust

Interpersonal Savvy

Nimble Learning

Education

Matriculation Certificate (Matric)

Job description

OMF Client Relations Consultant (George)

Apply locations: George

Type: Full time

Posted on: Yesterday

Requisition ID: JR-67568

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

This role involves assisting clients telephonically or face-to-face, in accordance with business, process, and compliance rules. The incumbent is individually accountable for achieving results through their own efforts. It is a customer-focused role.

• Provides telephonic and face-to-face service to customers.
• Adheres to service and quality standards.
• Follows business, process, and compliance rules.
• Requires a moderate to high level of technical knowledge.
• Possesses multi-skilled capabilities across relevant products and processes.

Skills & Competencies

• Action Oriented
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Instills Trust
• Interpersonal Savvy
• Nimble Learning

Education

Matriculation Certificate (Matric) - Required

Closing Date

10 August 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

About Us

Old Mutual is a premier African financial services organization offering a broad spectrum of solutions to retail and corporate customers across 14 countries. Our lines of business include Life and Savings, Property and Casualty, Asset Management, and Banking and Lending. We are committed to our purpose of Championing Mutually Positive Futures Every Day, believing that a great customer experience is rooted in a great employee experience.