OMF Client Relations Consultant (George)

Old Mutual; George; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading financial services company in South Africa is seeking a customer-focused individual to assist clients both telephonically and face-to-face. The successful candidate will provide service while adhering to business processes and quality standards. A Matriculation Certificate is required, along with various skills including effective communication and accountability. The role offers a chance to work in a dynamic environment dedicated to improving customer satisfaction.

Responsibilities

• Provide telephonic and face-to-face service to customers.
• Adhere to service and quality standards.
• Follow business, process, and compliance rules.
• Maintain a moderate to high level of technical knowledge.
• Be multi-skilled across products and processes relevant to the business area.

Skills

Action Oriented

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Instills Trust

Interpersonal Savvy

Nimble Learning

Education

Matriculation Certificate

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

This role involves assisting clients either telephonically or face-to-face, in accordance with business, process, and compliance rules. The incumbent is individually accountable for achieving results through their own efforts. It is a customer-focused role.

Responsibilities include:

• Providing telephonic and face-to-face service to customers.
• Adhering to service and quality standards.
• Following business, process, and compliance rules.
• Maintaining a moderate to high level of technical knowledge.
• Being multi-skilled across products and processes relevant to the business area.

Skills and Competencies

• Action Oriented
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Instills Trust
• Interpersonal Savvy
• Nimble Learning

Education

Matriculation Certificate (Matric) (Required)

Closing Date

10 August 2025, 23:59

Note: The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.