OM Bank - Senior Business Analyst

Old Mutual; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading financial services company in Cape Town is looking for an experienced Senior Business Analyst. The ideal candidate should have a proven track record in Retail Banking, focusing on digital banking systems and lending products. Responsibilities include collaborating within Agile teams, documenting business requirements, and conducting user acceptance testing. A bachelor's degree in Information Systems is required, along with strong analytical and communication skills.

Qualifications

• 3+ years of proven experience as a Senior Business Analyst in Retail Banking.
• At least 2 years working on Agile projects.
• Demonstrated experience in Digital Banking and Lending Products.

Responsibilities

• Collaborate with Product Owners to document business requirements.
• Work with teams to design customer-focused solutions.
• Conduct user acceptance testing.

Skills

Analytical skills

Agile methodologies

Communication

Problem-solving

Collaboration

Education

Bachelor's degree in Information Systems

Job description

Description

We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a proven Retail Banking track record and will be responsible for analyzing and documenting business requirements, designing solutions, and ensuring the successful implementation of banking systems and processes.

The candidate will work in cross-functional Agile teams, including product owners, developers, testers, project managers, and other stakeholders (e.g., Risk) to identify customer and business needs and translate them into requirements expressed as User Stories, to ultimately deliver compelling Customer Experiences.

• Innovation (Perspective)
• Personal Mastery (Learning)
• Business / Organisational Capability Mapping
• Operating Models
• Problem Management
• Systems Analysis

KEY RESPONSIBILITIES

• Collaborate with Product Owners and stakeholders to identify and document business requirements for banking systems and processes in an Agile environment.
• Work with product owners and development teams to design and develop solutions that meet customer needs.
• Analyze and translate business requirements into artefacts, including User Stories, Acceptance Criteria (Gherkin), Business Processes, Business Rules, Wireframes, Data Requirements.
• Run Grooming sessions.
• Proactively manage project timelines and deliverables, utilizing Agile practices such as sprint planning, daily stand-ups, and retrospectives.
• Conduct user acceptance testing and ensure systems and processes perform as expected.
• Communicate with stakeholders to provide updates and ensure alignment with business goals.
• Identify opportunities for process improvements and propose solutions to increase efficiency.

Domain Expertise :

Experience with system implementation, testing, and deployment, ideally in Retail Banking.

• Demonstrated success in collaborating with cross-functional teams, stakeholders, and vendors.
• Familiarity with regulatory compliance and risk management practices in Retail Banking.
• Experience with Digital Banking (online and mobile app), Savings and Current Accounts, Retail Lending (including Personal Loans and Overdrafts).

Work Experience :

• 3+ years of proven experience as a Senior Business Analyst in Retail Banking and retail lending, focusing on digital banking systems and processes.
• At least 2 years working on Agile projects.
• At least 2 years working on Lending Products.

Skills and Qualifications :

• Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.
• Knowledge of Agile methodologies and project management practices, including Scrum, Kanban, and Lean.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work independently and in a team within an Agile framework.
• Strong analytical and critical thinking skills.

COMPETENCIES

• Strategic
• Leading with Influence
• Collaboration (Relating)
• Customer First
• Execution

Skills

Adaptive Thinking, Analytics Software, Business Case Development, Business Intelligence (BI) Analysis, Business Requirements Analysis, Business Requirements Elicitation, Computer Literacy, Current State Assessment, Database Reporting, Data Compilation, Data Controls, Gaps Analysis, Readiness Assessments, Requirements Development, User Requirements Documentation

Competencies

Action Oriented, Business Insight, Cultivates Innovation, Customer Focus, Decision Quality, Manages Complexity, Nimble Learning, Optimizes Work Processes

Education & Closing Date

Closing Date: 12 August 2025, 23:59