Officer Validations

Nedbank; Sandton; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Nedbank seeks a compliant professional to verify credit application validity and mitigate fraud risk in Retail banking. You’ll build client relationships, collaborate with corporate bankers, and ensure alignment with Nedbank policies and regulatory requirements.

You will support process improvements, monitor credit limits, and contribute to transformation goals while pursuing training and career growth opportunities.

Qualifications

• Matric / Grade 12 / National Senior Certificate is required.
• Diploma: Criminal Justice and Forensic Investigation is preferred.
• Minimum 1 year general banking experience.
• Strong data analysis and business writing skills.

Responsibilities

• Build and maintain client relationships with corporate bankers and clients.
• Identify opportunities aligned with Nedbank's corporate strategy.
• Contribute to Nedbank culture and transformation initiatives.
• Seek opportunities to improve processes and add value to Nedbank.
• Grow Nedfleet book by presenting fleet product opportunities to clients.
• Monitor portfolios and credit limits using MIS to meet client expectations.
• Ensure regulatory compliance and maintain regulator relations.
• Support business strategy against Nedbank plans and values.
• Share knowledge of industry trends with team and stakeholders.
• Identify training needs and pursue career progression.

Skills

Client relationship building

Data analysis

Communication

Decision making

Quality orientation

Education

Matric / Grade 12 / National Senior Certificate

Diploma: Criminal Justice and Forensic Investigation

Job description

To investigate the validity of credit applications through compliance and departmental policies and procedures contibuting to mitigation of credit and application fraud related risk for Nedbank Retail.

Job Responsibilities

• Build and maintain client relationships through the undertaking of independent and dual visits with corporate bankers based on client needs and related situationsBuild relationships with internal stakeholders by contributing to structured information sharing meetingsIdentify opportunities by collaborating with corporate bankers according to Nedbank's corporate strategy Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Grow the Nedfleet book in line with budgets by building and maintaining client relationshipsSource new business by presenting Nedfleet product opportunities to corporate clients Provide product expertise by delivering fleet management solutions in line with corporate strategy and budget Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are metEnsure client expectations are met by liaising with operational and administrative team and monitor/manage outputs as per service level agreements; credit and corporate strategyEnsure business relations with regulators by complying to relevant legislation.
• Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma: Criminal Justice and Forensic Investigation , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• 1 year general banking experience

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Nedbank policies and procedures
• Relevant regulatory knowledge
• Business writing skills
• Communication
• Customer Focus
• Decision Making
• Managing Work
• Quality Orientation

Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).