Officer, Admin

Standard Bank Group; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading financial services group in Johannesburg is seeking an individual for administrative support for Affluent Express clients. Responsibilities include account management, investment roll-overs, and portfolio administration. The ideal candidate will have 3-4 years of experience with banking products and regulations, along with a completed Matric and a Diploma in Business Commerce.

Qualifications

• 3-4 years experience with the bank's products and services.
• Understanding of regulations governing financial services.

Responsibilities

• Provide general administrative support for Affluent Express.
• Manage account maintenance and investment roll-overs.
• Conduct general portfolio management administration.

Skills

Adopting Practical Approaches

Articulating Information

Challenging Ideas

Developing Expertise

Documenting Facts

Education

Completed Matric

Diploma Business Commerce

Tools

Bank's products and systems

Financial regulations knowledge

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To provide a general administrative and fulfilment function for Affluent Express, Private and Prestige/Executive Clients. To provide an account maintenance and investment roll-overs service including general portfolio management administration.

Qualifications

• Completed Matric
• Diploma Business Commerce
  
  

Experience

• 3-4 years Experience of the bank's products, processes and systems. Understands regulations governing the management of financial services and other relevant bank policies.
  
  

Additional Information

Behavioral Competencies

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Developing Expertise
• Documenting Facts
  
  

Technical Competencies

• Active Listening
• Customer Reception and Channeling
• Difficult Calls Management
• Electronic Communications & Devices
• Query Resolution