Office Manager / Receptionist

ESG Recruitment; Cape Town; On-site; ZAR 120,000 - 160,000; Full time

Job summary

A recruitment agency in Cape Town is looking for a skilled receptionist/office manager. The role requires 2 to 5 years of experience, fluency in English, and strong computer skills. Responsibilities include greeting visitors, managing the reception area, and handling inquiries. This position is critical for maintaining professional relations and efficient office operations.

Qualifications

• 2 to 5 years of experience as receptionist or office manager.
• Must maintain confidentiality and adhere to company policies.
• Eloquent communication when addressing clients.

Responsibilities

• Greet visitors and guests professionally.
• Manage the reception area and ensure it's organized.
• Respond to inquiries from customers, vendors, and employees.

Skills

Receptionist skills

Computer literate

Fluent English

Education

Matric

Job description

WORK EXPERIENCE / QUALIFICATIONS

• Must have matric.
• At least 2 to 5 yrs. experience as receptionist / office manager.
• Computer literate.
• Speak English fluently.
• Technical skills / Professional

KEY RESPONSIBILITIES

• Greet visitors and guests in a professional and courteous manner, directing them to the appropriate person or department.
• Answer and direct incoming phone calls, taking messages and transferring calls as needed.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Maintain visitor logs and issue visitor badges or access passes as required.
• Respond to inquiries from customers, vendors, and employees, providing information or directing them to the appropriate resource.
• Assist with scheduling appointments, meetings, and conference room reservations as requested.
• Receive and distribute incoming mail, packages, and deliveries, as well as preparing outgoing mail and packages for shipment.
• Assist with administrative tasks, such as data entry, filing, photocopying, and scanning documents.
• Coordinate with other departments to fulfill administrative requests and support office operations.
• Monitor and order office supplies.
• Ensuring adequate stock levels and maintaining inventory records.
• Invoicing competed jobs when ready for dispatch.
• Assist with special projects and events as needed, including preparation of materials and coordination of logistics.
• Maintain confidentiality of sensitive information and adhere to company policies and procedures.

STANDARDS AND MEASUREMENTS

• Maintaining professional relationship with internal and external clients.
• Eloquent when addressing clients.
• Keeping accurate records.