Office Manager

Company Name (Withheld); Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic organization in Durban is looking for an Office Manager to oversee financial processes and administrative systems. The successful candidate will manage invoicing, client accounts, and team coordination, ensuring operational efficiency. Ideal for a mid-senior level professional with strong organizational and communication skills, and experience in financial administration. This role offers opportunities for process improvement and team support.

Qualifications

• Strong financial administration and invoicing experience required.
• Proficiency in ERP and accounting software is essential.
• High attention to detail and strong written communication skills are necessary.

Responsibilities

• Oversee monthly invoice cycles and manage client accounts.
• Ensure compliance documentation is maintained and accurate.
• Train and manage junior administrative staff.

Skills

Financial Administration

ERP Software Proficiency

Organizational Skills

Attention to Detail

Interpersonal Skills

Compliance Awareness

Job description

The Office Manager plays a pivotal role in ensuring financial accuracy, operational smoothness, and cross-departmental coordination.

This role is responsible for overseeing invoicing, client payment allocation, debt collection, administrative systems, stock and asset tracking, and supporting team training.The Office Manager is also a key player in maintaining compliance documentation and facilitating seamless communication across departments and clients.Core Focus AreasFinance & InvoicingManage the monthly invoice cycle (automated and manual runs).Send quotes, statements, and manual invoices to clients.Follow up on outstanding purchase orders and handle financial queries from clients.Allocate client payments and ensure remittance matching.Maintain accurate statement runs and respond to client payment requests.Submit invoices / statements on retailer portals and process remittance downloads.Lead aged receivables follow-up and debt collection procedures.Generate financial quotes for marketing services, radio, and courier-linked items.Adjust and reconcile store count data for financial reporting.Client Onboarding & System AdminCollect and load new client information into ERP and Xero.Prepare and send general client communication emails.Manage quote requests for hardware, software, and equipment.Coordinate international export couriers and logistics.Support ERP system development and work with leadership to improve admin capabilities.Operations & Team CoordinationOversee administrative support to the business, ensuring stock tracking and internal task delegation.Track team leave and submit monthly reports for payroll processing.Manage weekly job card meetings and consolidate department-level task visibility.Train, guide, and manage junior administrative staffSupport internal documentation creation and ensure up-to-date processes and ERP usage.Manage debit order systems for client billing and service subscription updates.Handle CIPC-related documentation, including B-BBEE certificate renewals.Key Responsibilities SummaryCategoryResponsibilitiesFinance & BillingClient AccountsSystem OversightTeam & OperationsOversee job meetings, leave reporting, documentation, trainingComplianceMaintain B-BBEE, CIPC records, company certificationsKey Performance Indicators (KPIs)Accuracy & Timeliness of InvoicingClient Payment Allocation EfficiencyAged Receivables & Debt Collection RatesLeave Record Compliance & Reporting AccuracyAdmin System Uptime & ERP Process ImprovementsTeam Training Completion & Support CoverageStrong financial administration and invoicing experienceERP & accounting software proficiencyExcellent organisational and multitasking abilityHigh attention to detail with strong written communicationStrong interpersonal skills and ability to train / mentor othersProcess improvement mindset and a proactive approach to internal supportCompliance and document management awareness (e.g., B-BBEE, CIPC)Development GoalsContinue improving automation of financial and ERP-related tasks.Strengthen debt collection workflows with predictive tracking.Build scalable documentation templates and admin guides.Elevate ERP integration to reduce manual processes.Create succession plans for admin roles and peer training frameworks.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeReferrals increase your chances of interviewing at Company Name (Withheld) by 2xGet notified about new Office Manager jobs in Durban, KwaZulu-Natal, South Africa.Durban, KwaZulu-Natal, South Africa 3 days agoHuman Resources and Administration ManagerDurban, KwaZulu-Natal, South Africa 3 days agoDurban, KwaZulu-Natal, South Africa 2 days agoManager (Administration & Business Support)Durban, KwaZulu-Natal, South Africa 3 days agoDurban, KwaZulu-Natal, South Africa 1 day agoDurban, KwaZulu-Natal, South Africa 3 days agoGeneral Administrative, Clerical, and Office Services.Durban, KwaZulu-Natal, South Africa $22,.00-$74,.00 5 months agoGeneral Administrative, Clerical, and Office Services.Durban, KwaZulu-Natal, South Africa $22,.00-$,.00 5 months agoDurban, KwaZulu-Natal, South Africa $22,.00-$,.00 5 months agoDurban, KwaZulu-Natal, South Africa 3 days agoDurban, KwaZulu-Natal, South Africa 3 days agoDurban, KwaZulu-Natal, South Africa 3 days agoAssistant Manager - Training - Durban - South AfricaDurban, KwaZulu-Natal, South Africa 4 days agoDurban, KwaZulu-Natal, South Africa 3 days agoAcademic Administration Manager : DistanceDurban, KwaZulu-Natal, South Africa 6 days agoDurban, KwaZulu-Natal, South Africa 3 days agoDurban, KwaZulu-Natal, South Africa 3 days agoDurban, KwaZulu-Natal, South Africa 3 days agoDurban, KwaZulu-Natal, South Africa 1 month agoDurban, KwaZulu-Natal, South Africa 3 days agoPinetown, KwaZulu-Natal, South Africa 1 day agoDurban, KwaZulu-Natal, South Africa 3 days agoAcademic Administration Manager : DistanceAcademic Administration Manager : DistanceDurban, KwaZulu-Natal, South Africa 3 days agoWe're unlocking community knowledge in a new way.

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