Office Furniture Sales Person

Findojobs South Africa; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A retail furniture company in Gauteng seeks a Sales Associate with retail experience and strong customer service skills. The role requires proficiency in Microsoft Office and QuickBooks, alongside the ability to manage multiple tasks in a fast-paced environment. Responsibilities include direct sales, managing orders, and daily administrative tasks. A flexible schedule is needed, including weekends and holidays.

Qualifications

• Previous retail sales experience, preferably in furniture or home decor.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Direct Sale of office Furniture; respond to quotes and handle client interaction.
• Manage Takealot orders and inquiries effectively.
• Process and verify product bills and maintain customer follow-ups.
• Perform daily administrative tasks and maintain showroom appearance.

Skills

Sales techniques

Customer service

Product knowledge

Communication

Interpersonal skills

Problem-solving

Inventory management

Point of Sale (POS) systems

Time management

Negotiation

Education

High school diploma or equivalent

Tools

QuickBooks

Microsoft Office

Job description

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• QuickBooks knowledge is an advantage
• Proficient in Microsoft Office
• Previous retail sales experience, preferably in furniture or home decor
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proven track record of achieving sales targets and providing excellent customer service
• Basic math skills for processing sales transactions
• Flexible schedule, including availability to work weekends and holidays

SKILLS:

• Sales techniques
• Customer service
• Product knowledge
• Communication
• Interpersonal skills
• Problem-solving
• Inventory management
• Point of Sale (POS) systems
• Time management
• Negotiation

DUTIES & RESPONSIBILITIES:

• Direct Sale of office Furniture: Reply to all quotes (emails, websites, calls & WhatsApp); Answering phone calls; Reception of clients with a welcoming smile; Obtain a brief of customer requirements - Space Planning; Offer cost-effective / alternate solutions; Monitor product line gross margin / mark-up; Generate quotes, follow-up on receipt of quotes, acceptance of signed quotes; Complete Customer Detail Form; Verify Performa Invoice; Complete customer details; Generate Pick List, check & sign Pick List.
• Handle Takealot orders & Takealot Portal queries and returns: Manage Takealot Portal; Process orders & returns; Prepare orders (check component completeness); Packaging & labelling boxes; Packaging materials.
• Processing of Bills: Correct product description per line item, stock code with category, pricing, discounts; Request a quote / sales order from supplier; PO to correspond with Customer Proforma; Confirm delivery date, schedule delivery with client, call client to advise; Receive stock, confirm with QB PO & Supplier Quote; Sign & date Supplier Invoice; Follow-up with client 7 days post delivery; Encourage client to submit Google Review or Rate our Service.
• Daily Admin & Office Duties: Generate, follow-up, amend, and confirm quotes; Generate QuickBooks invoices; Generate credits to clients; Trip sheet; Warehouse, showroom & office stock take; Clean showroom upstairs & downstairs; Final check as per invoice; General security duties.