Office & Client Support Assistant

New Road Capital (Pty) Ltd; Pretoria; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A financial services firm is seeking a reliable Office & Client Support Assistant to facilitate smooth daily operations and provide exceptional client support. This role includes managing office logistics, ensuring a professional guest experience, and offering administrative assistance. Ideal candidates should demonstrate strong organizational skills, proficiency in Microsoft Office, and a client-centric attitude. Previous experience in a similar role would be beneficial.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Prior experience in a similar administrative or front-office role is advantageous.

Responsibilities

• Manage office supplies, coordinate with service providers, and ensure a clean and organized office environment.
• Greet clients, prepare meeting spaces, and act as a point of contact for calls and emails.
• Assist with client communication and onboarding documentation, and provide executive assistance.

Skills

Organizational skills

Interpersonal skills

Microsoft Office proficiency

Education

Matric certificate

Job description

We at New Road Capital (Pty) Ltd are looking for a reliable and proactiveOffice & Client Support Assistantto join our team. This role is key to ensuring the smooth daily operations of the office, providing a professional front-of-house experience for guests and clients, and offering administrative and personal support. The ideal candidate is organized, personable, and able to manage multiple tasks with discretion and attention to detail.

Key Responsibilities:

Office Management Support:

• Manage office supplies and stationery, including ordering, stocktaking, and replenishment.
• Ensure the office environment is clean, organized, and well-presented at all times.
• Coordinate with service providersas needed.

Guest & Client Experience:

• Greet clients and visitors professionally and warmly.
• Prepare meeting spaces, refreshments, and necessary materials for client visits.
• Act as a first point of contact for incoming calls and emails, redirecting as appropriate.

Client Liaison & Administration:

• Assist with client communication, scheduling, and follow-ups.
• Prepare, print, and compile documents and packs for clients.
• Help manage client onboarding documentation and data capturing.

Executive Assistance:

• Provide administrative support, including diary management, travel arrangements, and meeting coordination.
• Help with follow-ups, reminders, and task tracking to ensure deadlines are met.
• Handle confidential information with professionalism and discretion.

Key Requirements:

• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Professional presentation and a client-centric attitude.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Prior experience in a similar administrative or front-office role is advantageous.

Personal Attributes:

• Friendly, approachable, and calm under pressure.
• Proactive with a willingness to assist wherever needed.
• Trustworthy, reliable, and able to work independently.

Requirements:

Education & Experience:

• Matric certificate
• Experience in a professional services or financial services environment is advantageous.

Technical Skills:

• Proficient in Microsoft Office Suite.
• Comfortable using printers, scanners, and general office equipment.
• Basic document formatting and professional communication skills

Communication & Interpersonal Skills:

• Excellent verbal and written communication skills.
• Professional and courteous manner in person, on the phone, and in writing.
• Ability to interact effectively with clients, suppliers, and internal team members.

Organisational Skills:

• Strong attention to detail and accuracy.
• Ability to prioritise tasks and manage time efficiently.
• Able to handle multiple responsibilities in a fast-paced environment.

Personal Attributes:

• Friendly, presentable, and client-oriented.
• Proactive, self-motivated, and reliable.
• Team player with a strong willingness to assist and learn.