Office Assistant

Herotel Telecoms (Pty) Ltd; Douglas; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A telecommunications company in Douglas is looking for an Office Assistant to provide administrative and clerical support. You will handle phone calls and emails, greet visitors, and manage office supplies. Candidates should have Grade 12 and experience in a similar role, with strong communication and organizational skills.

Qualifications

• Previous experience in a similar role.
• Flexibility and adaptability to changing priorities and needs.

Responsibilities

• Answering phone calls and emails and directing them appropriately.
• Greeting visitors and assisting with account queries.
• Performing general office tasks like scanning, photocopying, and filing.

Skills

Excellent communication and interpersonal skills

Proficient in MS Office and computer skills

Ability to prioritize tasks and manage time effectively

Attention to detail and accuracy

Ability to work independently

Strong organizational skills

Flexibility and adaptability to changing priorities

Education

Grade 12

Specialized qualifications in Office Administration

Job description

Applications are invited for the Office Assistant position to be based in Douglas.

PURPOSE OF THE ROLE:

The office assistant is responsible for administrative, organisational and clerical support to ensure the smooth functioning of the office as well as operations associated with the respective office.

Key Performance Areas would include, but are not limited to:

• Answering phone calls and emails and where necessary directing them to the appropriate staff or department for attention.
• Greeting visitors and walk-in customers and assisting them with accounts queries, sales sign ups and helping them to connect with customer support from the office.
• Assisting walk-in customers with account payments and voucher purchases.
• Managing office and kitchen supplies.
• Ensuring the office is kept clean and everything is well presented to welcome visitors.
• Oversee cleaning and gardening staff.
• Performing general office tasks, scanning, photocopying and filing as required.
• Stock management for field ops teams and recordkeeping.
• Health and Safety checks and adherence to policies amongst staff.
• Assist Fleet with vehicle checks and Daily Safe Task Instructions (DSTI).

The successful candidate must have the following experience/skills:

• Previous experience in a similar role.
• Excellent communication and interpersonal skills.
• Proficient in MS Office and computer skills.
• Ability to prioritize tasks and manage time effectively.
• Attention to detail and accuracy.
• Ability to work independently with strong organizational skills.
• Flexibility and adaptability to changing priorities and needs.

Education Requirements:

• Grade 12.
• Specialized qualifications in Office Administration would be advantageous.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.