Overview
Location: Sandton, ZA
Job Family: Consumer
Country/Region: South Africa
Responsibilities
- Cape Town Office / Support Centre Management: Manage office activities, including procurement, event planning, and any ad hoc tasks required by the Cape Town Sales or Nursing Teams.
- Communicate and coordinate annual payments and contracts for fire and safety checks, Wi-Fi, office maintenance, access tags, security/armed response, cleaning, waste removal, and clinical supplies.
- Coordinate, set up, and cater for events at the Cape Town Office.
- Manage boardroom bookings for the Cape Town Office.
- Receive stock/sample stock for the Sales Team and coordinate the delivery of marketing materials to Coloplast/OMS (including sending OMS marketing materials to the Garden Route and Eastern Cape).
- Provide front office support, including basic reception duties and Support Centre diary management.
- Nursing Administrative Support
- Report on nursing care (nurse register and monthly Support Centre registers).
- Conduct stock takes and update stock sheets, flagging any discrepancies that may appear. Compare monthly stock sheets with CommEx.
- Receive sample order requests, compare with current stock on hand, and coordinate approvals from the relevant team leads.
- Order nursing consumables with Head Office (e.g., stitch cutters, linen savers).
- Working hours from 08:00 to 13:30 Monday to Friday.
- General: Portray a positive company image and engage in professional and consumer-centric communication with customers.
- Stay up to date with and comply with all SOPs, providing suggestions for improvement.
Qualifications
- Tertiary qualification preferred.
- 3 years’ experience in office administration or practice management preferred.
- Required Knowledge, Skills, Abilities:
- Effective written and verbal communication skills (in-person and telephonic).
- Proven success with organization and time management skills.
- Proficient in Microsoft Office Excel, Word, and PowerPoint.
- High attention to detail.
- Ability to prioritize multiple tasks to support internal and external customers as well as end users.
- Must be self-driven with the ability to work independently.
- Domestic travel required.
- Must permanently reside in or near Cape Town.
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