O&M Technical Support - (Elandsfontein, Gauteng)

Abantu Staffing Solutions; Gqeberha; On-site; ZAR 350,000 - 450,000; Full time

Job summary

A staffing solutions company seeks an experienced Electrical Engineer in Gqeberha. The role involves overseeing technical support, ensuring compliance with standards, and providing exceptional customer service. Ideal candidates should have a diploma in Electrical Engineering, 3-5 years of relevant experience, and strong problem-solving skills. Proficiency in computer software is essential. Competitive remuneration package offered.

Qualifications

• 3-5 years’ experience in fault-finding, system integration and solar installations.
• Proactive and action-oriented individual.
• Strong analytical skills and customer service orientation.

Responsibilities

• Oversee and manage technical support and maintenance activities.
• Ensure compliance with industrial strategic objectives.
• Achieve seamless maintenance execution to prevent downtime.
• Maintain strong internal and external service reputation.

Skills

Fault-finding

System integration

Solar installations

Computer literacy

Problem-solving skills

Customer-focused

Communication skills

Planning and organizing

Relationship building

Education

Electrical Engineering Diploma

Tools

MS Office Suite

SAP

ERP Systems

Job-specific software systems

Job description

REQUIREMENTS

• An Electrical Engineering Diploma is advantageous
• 3-phase Installation Electricians
• 3-5 years’ experience in fault-finding, system integration and solar installations
• Computer literacy (MS Office Suite, SAP, ERP Systems and job-specific software systems)
• Knowledge of relevant production, engineering, sales and marketing processes and practices
• Proactive
• Action-oriented
• Problem-solving and analytical skills
• Planning and organizing
• Relationship building
• Customer-focused
• Communication skills (both verbal and written)

RESPONSIBILITIES

• Oversee and manage technical support and maintenance activities
• Ensuring the highest levels of compliance and standards as defined by the overall industrial strategic objectives
• Technical support: ensure reliable, efficient, and technically sound operations with minimal disruptions and high equipment uptime
• Maintenance planning and support: achieve seamless maintenance execution, extend asset life, and prevent downtime through forward-planned and structured maintenance activities
• Compliance: ensure full regulatory and safety compliance, protecting assets, people, and reputation
• Customer service: maintain a strong internal and external service reputation by resolving customer issues quickly, professionally, and within agreed timelines