Nursing Practitioner - Clicks Whalecoast Mall

Clicks Group Limited; Hermanus; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the FMCG sector is seeking a Nursing Practitioner for their clinic in Hermanus. The role involves managing clinic services, ensuring high standards of patient care, and promoting health initiatives. The ideal candidate will have a strong nursing background, excellent customer service skills, and the ability to work independently. This permanent position offers an opportunity to contribute to community health while working in a dynamic retail environment.

Qualifications

• Minimum of 3 years' practical experience in nursing disciplines.
• Registered Nursing Practitioner with SANC.

Responsibilities

• Establish and grow a loyal client base by promoting clinic services.
• Provide a range of clinic services including health immunisations.
• Manage the efficient running of the clinic through effective administration.

Skills

Customer service orientation

Financial and commercial acumen

Time management

Proactivity

Networking and relating

Education

3-year Diploma in Nursing

Registered Nursing Practitioner with SANC

Tools

Unisolv

Allegra

MS Office

Job description

Nursing Practitioner - Clicks Whalecoast Mall

Listing reference: click_020075

Listing status: Online

Apply by: 19 May 2025

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Location: Hermanus

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To build and manage a commercially viable clinic through the promotion and delivery of professional, value-adding clinic services in line with the South African Nursing Council (SANC) regulations, company policies, and procedures.

Job Objectives:

1. Establish and grow a loyal client base by promoting the Clinic’s services and delivering high standards of patient care and customer service.
2. Provide a range of clinic services including lifestyle management screening tests, well baby clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care), and phlebotomy services.
3. Counsel and advise patients on health information, weight management, and refer patients to pharmacists and other health professionals as appropriate.
4. Ensure patient information is securely, confidentially, and accurately maintained on electronic systems, and that payment is received for all services rendered.
5. Manage the efficient running of the clinic through effective administration, booking locums, and accurate, timely reporting on financial and stock management.
6. Manage stock effectively to prevent loss and shrinkage, monitor the cold chain, and take necessary safety precautions, especially with medical supplies.
7. Establish and build networks with health professionals to enhance the clinic's commercial viability and service offerings.
8. Plan, coordinate, and implement health days and other projects to enhance services to customers.
9. Manage adverse events and emergencies professionally and effectively.

Knowledge and Skills:

• Financial and commercial acumen
• Integrity
• Ability to work independently
• Confidence and engagement
• Customer service orientation
• Proactivity
• Computer literacy (MS Office, Outlook, Word, Excel)
• Marketing and selling skills
• Time management
• Results delivery and customer expectations management
• Persuading and influencing
• Networking and relating
• Planning and organizing
• Adherence to principles and values
• Following instructions and procedures
• Entrepreneurial and commercial thinking

Experience:

• Minimum of 3 years' practical experience in nursing disciplines such as Community Health, Primary Health, or Midwifery.
• Experience with Unisolv and Allegra systems.

Education:

• Registered Nursing Practitioner with SANC
• 3-year Diploma in Nursing or a 4-year degree

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