Now Hiring : Client Relations Consultant

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Sable Group
Cape Town
ZAR 150 000 - 350 000
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Today
Job description

Our Cape Town Forex department is looking to add a Client Relations Consultant to their team. Are you energetic, ambitious and looking to develop your career?

We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it. You're perfect for this position if you:

  1. Have previous experience dealing with customers
  2. Have excellent customer service skills (a people person who enjoys interacting with clients and going the extra mile)
  3. Have an excellent command of the English language and the ability to engage professionally with international clients
  4. Are able to demonstrate creativity, pro-activity and problem-solving ability
  5. Are structured and organised with good time management skills
  6. Are computer literate, particularly in MS Excel, Word and Outlook

Extra points if you have:

  1. Previous experience in a customer service / relations role
  2. Worked with an international database of clients

Your role and responsibilities:

  1. Manage client enquiries online and telephonically
  2. Assist a team of brokers with their daily functions
  3. Lead generation and client retention through delivering a great customer service

We are a values-driven company:

We Care
We care deeply about the needs and well-being of our clients and employees. To us, it's important to create a sense of community in and around our business, where our consultants and our clients can collaborate and learn from one another.

Our employees appreciate our strong focus on work-life balance and a supportive leadership team that truly listens.

We Solve
We centre our business around our clients. Our mission is to solve, by providing innovative, creative, and personalised solutions to every client; always recognising that every client's circumstances are different. Employees at Sable International love the challenge of finding solutions and enjoy working in an environment that values problem-solving and continuous improvement.

We Grow
We aim to grow on as many levels as possible. Sable International is an ambitious company with ambitious clients. We help our clients grow their own wealth and businesses while extending our influence in as many areas and expertise as possible. Our people are growing their talents and experience, creating an extraordinary group of successful alumni. We invest in our employees through mentorship, professional development, and opportunities for career progression.

Join us at Sable International, where we embrace a culture of collaboration, innovation, and growth!

Here's why our team loves working here:

  1. We value you – your background, your ideas and your voice matters.
  2. There's always room to grow – with mentorship, learning opportunities and the freedom to explore your path.
  3. We get that life happens – our managers are flexible and supportive, helping you find balance when you need it most.
  4. Great work doesn't go unnoticed – we celebrate wins, big and small.
  5. You'll be part of a vibrant, international team.
  6. And we know how to have fun – with team socials, events and a culture that brings people together as you are.
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