Now Hiring: Casework Admin Assistant

Findojobs South Africa; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading visa assistance company in Cape Town is looking for a Casework Admin Assistant. The successful candidate will manage client communications, handle seminar bookings, and assist in application processes. Outstanding communication skills and proactive attitudes are essential, along with proficiency in MS Excel, Word, and Outlook. Join a supportive team that values growth and work-life balance.

Benefits

Mentorship programs

Flexible working hours

Team social events

Qualifications

• Must possess excellent communication skills.
• Ability to work proactively and take initiative.
• Strong organizational and time management abilities.
• Proficiency in MS Office applications.

Responsibilities

• Managing and distributing inbound client communication.
• Coordinating seminar bookings and maintaining communication.
• Updating client information and managing workflows.
• Drafting application forms for UK and South African casework.
• Processing telephonic payments and submitting passport applications.
• Handling incoming calls and documenting client communications.

Skills

Outstanding communication skills

Proactive and able to take initiative

Structured and organised with good time management skills

Computer literate, particularly MS Excel, Word, and Outlook

Job description

Our Cape Town Visas department is looking to add a Casework Admin Assistant to their team.

This is a fantastic opportunity to be part of a high-performing team where attention to detail, efficiency, and client service are key. If you're ready to support meaningful work in a fast-paced environment, we’d love to hear from you.

You’re perfect for this position if you:

• Have outstanding communication skills
• Are proactive and able to take initiative
• Are structured and organised with good time management skills
• Are computer literate, particularly MS Excel, Word, and Outlook

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Managing and distributing inbound client communication
• Coordinating seminar bookings and maintaining related communication
• Managing system-generated workflows and updating client information
• Drafting application forms for the UK and South African casework teams
• Submitting British passport applications and processing telephonic payments
• Handling incoming calls via the Visa Casework/Mainline and directing them to the appropriate contact
• Scanning and saving client documents to the relevant folders in an organised and timely manner

We are a values-driven company

We care deeply about the needs and well-being of our clients and employees. To us, it's important to create a sense of community in and around our business, where our consultants and our clients can collaborate and learn from one another. Our employees appreciate our strong focus on work-life balance and a supportive leadership team that truly listens.

We centre our business around our clients. Our mission is to solve, by providing innovative, creative, and personalised solutions to every client; always recognising that every client's circumstances are different. Employees at Sable International love the challenge of finding solutions and enjoy working in an environment that values problem-solving and continuous improvement.

We aim to grow on as many levels as possible. Sable International is an ambitious company with ambitious clients. We help our clients grow their own wealth and businesses while extending our influence in as many areas and expertise as possible. Our people are growing their talents and experience, creating an extraordinary group of successful alumni. We invest in our employees through mentorship, professional development, and opportunities for career progression.

Join us at Sable International, where we embrace a culture of collaboration, innovation, and growth!

Here’s why our team loves working here:

• We value you – your background, your ideas, and your voice matter.
• There’s always room to grow – with mentorship, learning opportunities, and the freedom to explore your path.
• We get that life happens – our managers are flexible and supportive, helping you find balance when you need it most.
• Great work doesn’t go unnoticed – we celebrate wins, big and small.
• You’ll be part of a vibrant, international team.
• And we know how to have fun – with team socials, events, and a culture that brings people together.

Come as you are. Grow with us. Let’s build something great – together.