Norwegian speaking Business Relationship Advisor – Highly competitive salary – Johannesburg, So[...]

Language Recruiters; Johannesburg; On-site; ZAR 150,000 - 250,000; Full time

Job summary

An established industry player is seeking a Norwegian speaking Business Relationship Advisor to join their dynamic support team. This role offers the chance to engage with customers across various platforms, ensuring their inquiries are handled with care and professionalism. Ideal candidates will possess strong communication skills in both Norwegian and English, along with a customer-focused mindset. This innovative firm values collaboration and aims to empower individuals to participate in the global economy. If you're disciplined, reliable, and eager to contribute to a thriving team, this opportunity is perfect for you.

Qualifications

• Excellent command of Norwegian and good English communication skills.
• Customer service experience preferred with strong verbal and written skills.

Responsibilities

• Handle customer inquiries via multiple communication channels.
• Provide excellent support through active listening and rapport building.

Skills

Norwegian language proficiency

English communication skills

Customer service experience

Active listening

Verbal communication

Written communication

Reliability

Multitasking

Adaptability to new software

Education

Permanent residence permit or South African ID

Tools

Customer relationship management software

Job description

Join the support team for a global leader in online payment transactions! This company has an exciting career opportunity for a Norwegian speaking Business Relationship Advisor to join their team in Johannesburg, South Africa. If you believe that every person has the right to participate fully in the global economy, and you are willing to work in a collaborative and engaging virtual environment, don’t miss this job opportunity!

Your key job responsibilities as the Norwegian speaking Business Relationship Advisor in Johannesburg, South Africa will include:

• Be the eyes and ears for the team handling customer inquiries
• Communicate with customers and managers via telephone, e-mail, video, social media, and chat
• Handle and carefully respond to all customer inquiries before, during, and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
• Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
• Work with confidential customer information and treat it sensitively
• Use software to source and input customer data accurately as related to the inquiry

Requirements for this Norwegian speaking Business Relationship Advisor job in Johannesburg, South Africa:

• Excellent command of Norwegian and good communication skills in English
• Permanent residence permit or South African ID holders only
• Customer service experience preferred
• Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
• Strong written (email) communication utilizing proper grammar and punctuation
• Be reliable and autonomous with a large amount of discipline and self-motivation
• Experience with dealing professionally with people you only speak to via telephone, e-mail, video, and social media
• Well-developed sense of urgency and follow-through
• Ability to multitask multiple systems, screens, and tasks during customer contacts
• Ability to learn and adapt to new software technologies

If you meet the above requirements for Norwegian speaking Business Relationship Advisor job in Johannesburg, South Africa, we would like to hear from you! Please send your CV through to [e-mail] today!