NORTCLIFF - PARTS SALES EXECUTIVE

Morgan Group; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A dealership in Johannesburg is looking for a Parts Sales Executive to achieve sales targets and assist customers in finding spare parts. The ideal candidate will have strong customer service skills and the ability to maintain relationships with clients. Responsibilities include parts invoicing, customer support, and inventory management.

Qualifications

• Experience in sales or customer service is preferred.
• Ability to understand customer needs and provide tailored solutions.
• Strong communication skills and attention to detail.

Responsibilities

• Ensure Parts Sales Targets are met.
• Assist customers in finding the spare parts they need.
• Maintain strong relationships with clients to understand their needs.

Skills

Customer service skills

Inventory management

Sales ability

Job description

Morgan Group Northcliff is looking to appoint a Parts Sales Executive to join the team.

The main purpose of this role is to achieve gross profit as set by the dealership and manufacturer to ensure customer satisfaction.

• Ensure Parts Sales Target are met.
• Assist customers find the spare parts they are looking for.
• Parts invoicing
• Read catalogues to determine new parts on market.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Locate other vendors who have the part if it isn't carried in the dealership.
• Take payment for purchase and dispense change.
• Take inventory of stock and replenish when needed.
• Take orders over the phone.
• Mark and store parts in stockroom according to prearranged system.
• Answer the customers' questions or problems.
• Receive and deliver parts to customers.
• Follow up with the customer to ensure satisfaction on purchase.
• Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.