Noc Engineer - Stellenbosch

Ds Associates; Stellenbosch; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A technology service provider in Stellenbosch is seeking an experienced NOC Engineer to maintain the network and respond to issues across the National Network. This hybrid position requires the candidate to work 3 days a week onsite, with strong networking skills as well as proficiency in Mikrotik routers. The ideal candidate will have a minimum of 3 years of ISP experience and be proactive in addressing network challenges.

Qualifications

• Minimum 3 years ISP/SP/WISP experience.
• Proficiency in IP address planning (IPv4 & IPv6).
• Own transport is essential for shift work in a 24/7 environment.

Responsibilities

• Manage and ensure the accuracy of Monitoring Systems reporting.
• Handle faults and escalations on the IP Core and Transmission network.
• Provision IP assignments and configure Core Networks.

Skills

Troubleshooting

Problem-solving

Networking knowledge

Communication in English

Communication in Afrikaans

Education

Matric and tertiary qualifications

Networking certifications (e.g., Juniper, Cisco)

Tools

Mikrotik routers & switches

Juniper equipment

Routing Protocols (OSPF, BGP, ISIS)

Job description

NOC Engineer (Stellenbosch based – Hybrid)

The NOC Engineer maintains the network and responds to issues across the National Network.

The successful candidate will analyze problems, perform troubleshooting, and incident response, tracking problems through to resolution. This is a hybrid position – the candidate will spend 3 days a week in the Stellenbosch Office and must reside nearby. A valid Driver's License and own transport are required.

Responsibilities

• Manage, maintain, and ensure the accuracy of Monitoring Systems reporting on IP Core and ISP Services performance.
• Handle faults and escalations on the IP Core and Transmission network, liaising with NOC engineers and escalating issues as needed.
• Provision IP assignments, configure Core and Transmission Networks.
• Implement and report on scheduled changes, escalating failed changes to IP Core Engineers.
• Maintain WIKI and technical documentation of processes and procedures.
• Develop knowledge in networking and systems related to monitoring and provisioning of IP Core and Transmission networks.
• Assess and prioritize faults for response or escalation.
• Commission Transmission nodes and fiber links as the network expands.
• Monitor and support the IP Core, managing capacity and route optimization.
• Assist with WISP integration onto the centralized IP Core and manage the national transmission network based on SR-MPLS.
• Optimize route and traffic flows, supporting WISP MPLS deployments.
• Ensure maximum service availability and performance of systems and services.
• Provide transmission and IPT services over transmission and IP Core Networks.
• Support IP Core Engineers and develop a broad understanding of systems and networks.
• Log, follow up, and escalate outages to internal teams or service providers as needed.

Qualifications & Experience

• Matric and tertiary qualifications.
• Networking certifications (e.g., Juniper, Cisco, or related).
• Minimum 3 years ISP/SP/WISP experience.
• Proficiency with Mikrotik routers & switches, Routing Protocols (OSPF, BGP, ISIS), and L2 switching.
• Experience with Juniper equipment is advantageous.
• Proficiency in IP address planning (IPv4 & IPv6).
• Strong communication skills in English and Afrikaans.
• Own transport is essential for shift work in a 24/7 environment.

Skills & Attributes

• Ability to analyze, prioritize, multitask, and work under pressure.
• Calmness in stressful situations and strong problem-solving skills.
• Proactive, self-motivated, diligent, and detail-oriented.
• Excellent communication and decision-making abilities.

Package & Remuneration: Competitive and market-related.

Note: This job posting is active.