Night Quality Supervisor

Life Healthcare; Gqeberha; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A healthcare organization in Gqeberha is looking for a Night Quality Supervisor to oversee quality patient care during night shifts. The role includes managing night staff, leading quality improvement initiatives, and ensuring patient safety. Ideal candidates should be registered nurses with 3-5 years of experience, strong leadership, and effective communication skills.

Qualifications

• Registered with SANC.
• Current experience in private healthcare.
• Previous experience as a night quality supervisor is an advantage.

Responsibilities

• Coordinate quality patient care during the night.
• Support and monitor night staff for safe patient environment.
• Lead quality projects to foster a culture of quality.

Skills

Leadership

Effective communication

Resilience

Problem-solving

Team motivation

Education

SANC Registered Nurse

3-5 years of nursing experience

Job description

Function Nursing Facility Position Night Quality Supervisor Introduction

A vacancy exists for a Night Quality Supervisor, based at Life Mercantile Hospital, reporting to Raathiga Veerapathran, Nursing Standards Manager. The successful candidate will be responsible for coordinating and leading the provision of quality patient care during the night in support of hospital and nursing objectives of quality, growth, and people.

Critical Outputs

Effective quality management

• Communicating, supporting, coaching, and monitoring night staff to ensure a safe patient and staff environment
• Identifying clinical competence and addressing concerns with the line manager
• Participating in and leading quality projects to support a culture of quality

Effective operations management

• Ensuring staff allocations are adequately assigned
• Understanding stock management processes to achieve unit targets
• Effectively managing unplanned events to ensure optimal utilization of resources
• Providing direction and inspiring positive work behavior to keep staff motivated and productive

Effective relationship building with internal & external stakeholders

• Displaying visible leadership to night staff and management to ensure productive and motivated teamwork
• Participating in meetings to ensure productive and meaningful relationships with external stakeholders

Growth - Visible clinical leadership

Efficiency - Effective financial management – Cost-effective management of resources across all business processes (including pharmacy and clinical engineering)

Quality - Effective and visible clinical leadership to ensure quality care delivery benchmarked against international standards for quality and safety

Sustainability - Effective people management – retaining employees through leadership and empowerment (including internal and external stakeholder relationships)

Requirements

• Registered with SANC
• Current experience in private healthcare
• 3-5 years’ experience as a registered nurse
• Previous experience as a night quality supervisor would be an advantage
• Proven leadership abilities
• Ability to communicate effectively
• Computer literate

Competencies

• Problem-solving, analysis, and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading by example
• Motivating and developing people