Night Auditor

Menlyn Boutique Hotel; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reputable hotel in Pretoria is seeking a Night Auditor to ensure the smooth overnight operations. Responsibilities include financial reconciliations, guest services, and maintaining safety standards. The ideal candidate has at least 3 years of experience in a night audit or front office role at a 4- or 5-star property. This position offers full-time employment and an opportunity to work in a supportive team environment.

Qualifications

• Minimum 3 years’ experience in a night audit or front office position in a 4- or 5-star property.
• Excellent attention to detail, numeracy, and problem-solving skills.
• Proficient in written and spoken English; additional languages an asset.

Responsibilities

• Perform nightly reconciliation of all hotel transactions.
• Provide exceptional late-night front office service.
• Prepare a full and detailed handover to morning teams.
• Conduct routine property and floor checks for guest security.

Skills

Attention to detail

Numeracy

Problem-solving

Guest service

Education

Matric certificate (Grade 12)

Relevant hospitality qualification

Tools

Hotel property management systems

Opera

Mews

Semper

Job description

Direct message the job poster from Menlyn Boutique Hotel

Department: Front Office

Reports to: Rooms Division Manager / General Manager

Job Description - Night Auditor

Location: Menlyn Boutique Hotel, Pretoria

Department: Front Office

Reports to: Rooms Division Manager / General Manager

Purpose of the Role

At Menlyn Boutique Hotel, our purpose is to serve God, our country, our families, our guests, and each other in a genuine and respectful manner. As the Night Auditor, you uphold this mission by ensuring the smooth, accurate, and secure overnight functioning of the hotel. You are the guardian of both financial integrity and guest peace-of-mind while embodying our values of Humbleness, Respect, Kindness, Integrity, and Progressiveness.

Key Responsibilities

1. Financial & Audit Duties

- Perform nightly reconciliation of all hotel transactions, including accommodation, food and beverage,and incidental charges.

- Balance and verify all revenue across POS, reservations, and third-party systems.

- Prepare daily revenue and financial reports for management review.

- Audit rate integrity, discounts, and refunds for accuracy and compliance.

2. Guest Services & Overnight Operations

- Provide exceptional late-night front office service, including check-ins, check-outs, wake-up calls, andconcierge support.

- Attend to guest requests and resolve issues with kindness and calm professionalism.

- Maintain a quiet, safe, and secure environment for all guests and team members.

- Support Room Service and occasional overnight guest requests, breakfast pack orders as required.

3. Communication & Handover

- Prepare a full and detailed handover to morning teams, ensuring continuity in guest service and

operational flow.

- Ensure all public spaces and venues are left in a neat and clean state.

- Log all relevant guest feedback, incidents, maintenance issues, and operational notes.

- Attend monthly departmental meetings and make a positive contribution toward the team.

- Attend a minimum of 2 operations meetings per month.

4. Safety, Standards & Compliance

- Conduct routine property and floor checks to ensure guest security, cleanliness, and property integrity.

- Report and follow up on any safety or maintenance concerns.

- Monitor compliance with hotel procedures, health, and safety regulations.

- Monitor and communicate continuously with the security guards on duty – report any suspicious

activity to the supervisors.

Living Our Values

At Menlyn Boutique Hotel, your work is more than a job—it is an extension of our purpose. We are

called to serve with:

- Humbleness: Placing the needs of others before our own and always serving with gratitude.

- Respect: Treating every guest, colleague, and task with dignity and reverence.

- Kindness: Creating a warm, welcoming environment with every interaction.

- Integrity: Demonstrating honesty and responsibility in all actions—especially when no one is watching.

- Progressiveness: Always seeking better ways to serve, grow, and improve ourselves and the guest

experience.

Qualifications & Requirements

- Matric certificate (Grade 12); a relevant hospitality qualification is advantageous.

- Minimum 3 years’ experience in a night audit or front office position in a 4- or 5-star property.

- Familiarity with hotel property management systems (e.g., Opera, Mews or Semper).

- Excellent attention to detail, numeracy, and problem-solving skills.

- Proficient in written and spoken English; additional languages an asset.

- Willing and able to work night shifts, weekends, and public holidays.

Why Join Our Team?

As part of the Menlyn Boutique Hotel family, you contribute to a vision that prioritises faith, service, excellence, and upliftment. Here, you are more than an employee—you are a valued contributor to a team that genuinely cares about people and purpose.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Menlyn Boutique Hotel by 2x

Sign in to set job alerts for “Night Auditor” roles.

Pretoria, Gauteng, South Africa 1 day ago

Pretoria, Gauteng, South Africa 2 weeks ago

Pretoria, Gauteng, South Africa 1 day ago

Pretoria, Gauteng, South Africa ZAR8,000.00-ZAR8,000.00 2 weeks ago

Centurion, Gauteng, South Africa 4 days ago

Guest Experience Expert (Night Auditor) - Protea Hotel by Marriott Midrand

Ivory Park, Gauteng, South Africa 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.