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An established industry player is seeking a dedicated Night Audit Front Desk Agent to join their team. This role involves greeting guests, handling check-ins and check-outs, and ensuring exceptional service during the overnight shift. Candidates with previous Night Audit experience or familiarity with OnQ will have an advantage. The position requires strong computer skills, as you'll be responsible for uploading and managing daily reports. Enjoy travel benefits as part of a renowned hospitality family, and contribute to a team that values outstanding guest service and financial success.
Join to apply for the Night Audit Front Desk role at Comfort Inn & Suites Ocean Shores.
A Guest Service Agent with Hilton Garden Inn is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Previous Night Audit experience is a bonus; OnQ experience is preferred.
The overnight shift (10pm - 6am) involves remaining arrivals, completing daily night audit reports, and performing related tasks.
Must be computer savvy; responsibilities include uploading daily reports and sending reports to management.
Night audit works alongside an overnight security associate.
As part of the Hilton family, associates enjoy travel benefits.
As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel, ensuring the delivery of outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards: