New Vehicles Sales Manager- Renault Melrose

Motus Holdings Limited; Johannesburg; On-site; ZAR 600,000 - 1,200,000; Full time

Job summary

A leading company in the automotive industry is seeking a Sales Operations Manager in Johannesburg. The successful candidate will oversee sales operations, ensure legal compliance, manage customer relationships, and lead a sales team to achieve targets. The role requires strong leadership skills and a relevant background in sales management, with a focus on customer service excellence.

Qualifications

• 3-5 years of experience in sales or retail, with supervisory experience.
• Proven track record in managing sales operations.

Responsibilities

• Manage sales operations and ensure compliance with legal regulations.
• Develop and implement marketing strategies to increase sales.
• Lead and develop the sales team to meet targets.

Skills

Sales Management

Legal Compliance

Customer Relationship Management

Marketing Strategy

Education

Matric

Relevant tertiary qualifications

Job description

Job Location : Gauteng, Johannesburg Deadline : July 04, 2025

Job Overview

This role involves managing sales operations, ensuring legal compliance, developing marketing strategies, managing customer relationships, and leading a sales team to meet targets within the automotive industry.

Key Responsibilities

1. Adhere to legal regulations such as FICA, POPI Act, and CPA.
2. Assist with trade-ins and vehicle evaluations.
3. Develop and implement marketing campaigns to increase sales.
4. Set strategic targets and establish SOPs.
5. Manage legal, litigation, and operational risks.
6. Ensure sales targets and vehicle stock management are met according to policies.
7. Build and maintain relationships with business partners and customers.
8. Manage end-to-end sales processes and maximize profits.
9. Oversee customer complaint resolution and digital content management.
10. Monitor operational progress and adjust plans as necessary.
11. Plan sales activities, set priorities, and review targets regularly.
12. Ensure compliance with governance standards to mitigate risks.

Financial Management

1. Meet or exceed gross profit targets and manage budgets.
2. Optimize resource and asset management for cost efficiency.

Customer Relations

1. Support customer query resolution and build customer loyalty.
2. Maintain high standards of customer service and manage CRM processes.
3. Align services with customer expectations and organizational standards.

People Management

1. Create a positive work environment and manage workforce planning.
2. Lead, coach, and develop team members.
3. Manage change effectively and uphold company values.
4. Qualifications include Matric, relevant tertiary qualifications, and 3-5 years of experience in sales or retail, with supervisory experience.

Additional Information

This is a managerial role based in Johannesburg, with a deadline for applications on July 04, 2025.