NEW VEHICLE SALES MANAGER
MAIN PURPOSE OF JOB:
To carry out sales within the department as a “Selling Sales Manager”.
- The main purpose of this position is to supervise a well-organized and profitable New and Used Car department.
- The above outcome will be considered successful under the following conditions:
- Professional, knowledgeable, and competent staff.
- Timely service, meeting/exceeding client requirements/expectations.
- Follow-up systems and processes.
- Profitable business, i.e., target within budget.
- Harmonious relationship between departments.
RELATIONSHIPS AND PERSONAL ACTIVITIES:
- Directly responsible to: Dealer Principal
- Responsible for: Sales Staff, Drivers, and Cleaners.
- Relationships with: Other company managers, Service Manager, Sales Managers, Financial Manager, Parts Manager, Manufacturer, Suppliers.
LIMITS OF AUTHORITY:
- Operational: Authorization to order vehicles or purchase/trade-in vehicles within agreed targets and forecasts.
- Authority to proceed on credits sales applications and determine discounts within agreed limits.
MAIN JOB FUNCTIONS:
- Conduct sales meetings, ensuring that relevant information is available for business decisions, providing feedback on current performance and targets, allowing all staff to give input, discuss CSI results and action.
- Control all costs as per budget.
- Control debtors by achieving set turnaround time.
- Perform financial, productivity, and sales reporting accurately and timely to achieve expected norms and standards.
- Manage business activities through hands-on interactive processes, being knowledgeable regarding all business activities, issues, and problems in the department; proactively solving problems where needed, evaluating productivity measures.
- Manage human resources by attracting, developing, and retaining competent employees, ensuring that staff issues are proactively dealt with.
- Ensure all facilities operate in accordance with risk management standards through physical checks.
- Ensure that sales executives are competent and receive appropriate training when needed.
- Create marketing awareness for the sales area, utilizing customer feedback, direct sales, CSI summary, increased brand awareness, and marketing that meets target market, in line with manufacturers’ marketing approach.
- Manage Lost Leads.
EXPERIENCE, QUALIFICATIONS AND TRAINING:
- Management and marketing skills, knowledge, and experience.
- Ability to manage and administer a department, providing organization systems and leadership.
- Up-to-date knowledge of vehicle legislation and trade practices.
- Able to motivate a sales team to achieve objectives.