New Vehicle Sales Manager

NEW VEHICLE SALES MANAGER

MAIN PURPOSE OF JOB:

To carry out sales within the department as a “Selling Sales Manager”.

• The main purpose of this position is to supervise a well-organized and profitable New and Used Car department.
• The above outcome will be considered successful under the following conditions:
• Professional, knowledgeable, and competent staff.
• Timely service, meeting/exceeding client requirements/expectations.
• Follow-up systems and processes.
• Profitable business, i.e., target within budget.
• Harmonious relationship between departments.

RELATIONSHIPS AND PERSONAL ACTIVITIES:

• Directly responsible to: Dealer Principal
• Responsible for: Sales Staff, Drivers, and Cleaners.
• Relationships with: Other company managers, Service Manager, Sales Managers, Financial Manager, Parts Manager, Manufacturer, Suppliers.

LIMITS OF AUTHORITY:

• Operational: Authorization to order vehicles or purchase/trade-in vehicles within agreed targets and forecasts.
• Authority to proceed on credits sales applications and determine discounts within agreed limits.

MAIN JOB FUNCTIONS:

• Conduct sales meetings, ensuring that relevant information is available for business decisions, providing feedback on current performance and targets, allowing all staff to give input, discuss CSI results and action.
• Control all costs as per budget.
• Control debtors by achieving set turnaround time.
• Perform financial, productivity, and sales reporting accurately and timely to achieve expected norms and standards.
• Manage business activities through hands-on interactive processes, being knowledgeable regarding all business activities, issues, and problems in the department; proactively solving problems where needed, evaluating productivity measures.
• Manage human resources by attracting, developing, and retaining competent employees, ensuring that staff issues are proactively dealt with.
• Ensure all facilities operate in accordance with risk management standards through physical checks.
• Ensure that sales executives are competent and receive appropriate training when needed.
• Create marketing awareness for the sales area, utilizing customer feedback, direct sales, CSI summary, increased brand awareness, and marketing that meets target market, in line with manufacturers’ marketing approach.
• Manage Lost Leads.

EXPERIENCE, QUALIFICATIONS AND TRAINING:

• Management and marketing skills, knowledge, and experience.
• Ability to manage and administer a department, providing organization systems and leadership.
• Up-to-date knowledge of vehicle legislation and trade practices.
• Able to motivate a sales team to achieve objectives.