MAIN PURPOSE OF JOB :
- To ensure maximum units sold each month with maximum profit.
- The outcome of performing the duties below will be considered successful under the following conditions :
- Customer Satisfaction (QCSI).
- Generate profitable business in terms of set targets / budget / forecasts.
- Understand and meet / exceed client expectations / needs / requirements.
- Targets reached.
- Benchmarked to other dealerships.
MAIN JOB FUNCTIONS :
- Attend to customer queries and complaints proactively.
- Attending to customers on the showroom floor and attend to general telephone queries, timeously.
- Support existing clients with service-related requirements.
- Do administration timeously and accurate, meet deadlines.
- Follow up on referrals.
- Prepare and get vehicles ready for delivery timeously.
- New motor vehicles.
- Conduct after sales service.
- Conduct demonstrations, client feedback.
- Prospect new customers.
- Cross departmental disciplines
EXPERIENCE & QUALIFICATIONS :
- Sales Experience. 3 years in the Motor Industry.
- Computer Literate.
- Fluent English.
- Divers License.