New Lifeline Phone Program - Sales Team Manager (Sand Springs, Oklahoma) (100% Uncapped Perform[...]

Think Tank Marketing Group; Gauteng; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Join a dynamic and innovative fintech startup as an HR Associate, where you'll play a vital role in talent acquisition, employee relations, and HR compliance. This role offers the chance to work in a fast-paced environment, supporting recruitment, onboarding, and performance management initiatives. You'll collaborate with cross-functional teams to foster a positive workplace culture and ensure compliance with labor laws. With hybrid work flexibility and a focus on growth, this position is perfect for proactive HR professionals looking to make an impact in a rapidly evolving industry. Be part of a team that values innovation and collaboration!

Benefits

Remote work flexibility

Competitive salary

Growth opportunities

Innovative work culture

Qualifications

• 2+ years of HR experience in tech, fintech, or startup environments.
• Strong knowledge of South African labor laws and HR compliance.

Responsibilities

• Support end-to-end recruitment processes and maintain candidate databases.
• Coordinate onboarding programs and enhance employee engagement.

Skills

Talent Acquisition

Employee Relations

HR Compliance

Performance Management

Attention to Detail

Communication Skills

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Tools

HRIS

ATS

Payroll Software

Job description

Job Description :

HR Associate
Location : Sandton, Gauteng (Hybrid)
Department : Human Resources
Reports to : HR Manager / COO
Employment Type : Full-Time

About Akiba Digital
Akiba Digital is a cutting-edge risk assessment and behavioral monitoring platform that enables high-volume accountable institutions to adapt to dynamic risks in real time. Our mission is to empower businesses with data-driven decision-making, automated risk workflows, and compliance solutions. As we continue to scale, we are looking for a proactive and detail-oriented HR Associate to support our growing team by managing recruitment, onboarding, compliance, performance management, and employee engagement.

Role Overview
The HR Associate will play a key role in talent acquisition, employee relations, HR compliance, and operational support.

Key Responsibilities

1. Talent Acquisition & Recruitment
   Support end-to-end recruitment processes, including job postings, screening, and interview coordination. Work closely with hiring managers to ensure a smooth and efficient hiring process. Assist in developing job descriptions, competency frameworks, and hiring scorecards. Maintain candidate databases and applicant tracking systems (ATS). Conduct reference checks and background verifications as needed.
2. Employee Onboarding & Engagement
   Coordinate new hire onboarding and orientation programs to ensure a seamless experience. Ensure all new employees complete required HR documentation and compliance training. Develop and implement initiatives to enhance employee engagement and company culture. Act as the first point of contact for employee inquiries regarding HR policies and benefits.
3. Compliance & HR Operations
   Ensure compliance with labor laws (BCEA, POPIA, EEA) and company policies. Maintain accurate employee records, contracts, and HR documentation. Assist in preparing and updating HR policies, procedures, and employee handbooks. Support the HR team with payroll, benefits administration, and leave management. Handle employee data confidentiality and GDPR / POPIA compliance.
4. Performance Management & Development
   Support the performance review process, ensuring timely feedback cycles. Assist in identifying training and professional development opportunities. Track HR KPIs and analytics, including retention rates, employee engagement, and performance trends.
5. Conflict Resolution & Employee Relations
   Assist in handling workplace disputes, grievances, and employee concerns. Support managers in performance improvement plans (PIPs) and disciplinary actions. Foster an inclusive, positive, and productive work environment.
6. HR Technology & Automation
   Manage HR platforms such as HRIS, payroll systems, and ATS to streamline HR processes. Identify and implement automation tools to improve HR workflows.

Required Qualifications & Skills

1. Bachelor's degree in Human Resources, Business Administration, or a related field.
2. 2+ years of experience in an HR role, preferably in a tech, fintech, or startup environment.
3. Experience with HRIS, ATS, and payroll software (e.g., BambooHR, Workday, Deel, PaySpace, or similar).
4. Knowledge of South African labor laws (BCEA, POPIA, EEA) and HR compliance.

Core Skills

1. Strong knowledge of HR best practices, talent acquisition, and onboarding.
2. Excellent understanding of employee relations, engagement, and performance management.
3. Proficiency in HR analytics and reporting tools.
4. Strong attention to detail, organizational, and administrative skills.
5. Excellent communication and interpersonal skills.

Soft Skills & Mindset

1. Proactive and solution-oriented approach to HR challenges.
2. Ability to handle confidential information with discretion.
3. Comfortable working in a fast-paced, high-growth, and dynamic environment.
4. Strong ability to collaborate with cross-functional teams.

Preferred Qualifications

1. HR certification (e.g., SHRM, CIPD, or similar) is a plus.
2. Experience in remote or hybrid workforce management.
3. Familiarity with DEI (Diversity, Equity, and Inclusion) initiatives.

Why Join Akiba Digital?
Be part of an innovative fintech startup disrupting the risk and decisioning space. Fast-paced and dynamic environment with opportunities for growth. Remote / hybrid work flexibility. A culture that values innovation, collaboration, and impact. Competitive salary and benefits package.

How to Apply
Interested candidates should submit their CV and a brief cover letter detailing their experience and why they are a good fit for Akiba Digital.

To Apply Now : We want to ensure that all applicants have a fair and equal chance, so we use various assessments. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview. Ready to join our team?

Start by clicking the link below.