New Business Development & Technical Consultant - Industrial Hygiene | Cape Town

The Recruitment Council; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established industry player is seeking a Senior Healthcare Services Consultant to provide vital administrative support and drive operational excellence. This role involves managing inbound sales, onboarding new schemes, and ensuring exceptional member consultations. You will be responsible for overseeing a dynamic team, handling client queries, and maintaining accurate records within a CRM system. The ideal candidate will possess strong communication skills, attention to detail, and a proactive attitude, thriving in a fast-paced environment. Join a forward-thinking organization dedicated to fostering your career growth and success.

Qualifications

• 2+ years of experience in administration and consulting roles.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Manage inbound sales and meet monthly targets using Pipedrive.
• Oversee onboarding, member consultations, and team management.

Skills

Communication Skills

Relationship Building

Attention to Detail

Organizational Skills

Proactive Attitude

Ability to Work Independently

Ability to Perform Under Pressure

Education

Matric (Grade 12)

Regulatory Exam (RE5)

Tools

Pipedrive

Excel (VLOOKUP)

CRM System

Job description

Our client is looking for an individual to fill the role of a Senior Healthcare Services Consultant.

This successful individual will provide administrative support for the operational director and the department.

Responsibilities:

1. Inbound Sales – Pipedrive (B2C) – meet monthly target
2. Onboarding of schemes
3. Member benefits consultation – inbound and outbound
4. Member profile analysis
5. Process new business – submit application forms to the scheme
6. Member inductions
7. Year-end renewals
8. Oversee and manage the team
9. Campaign management and identify opportunities
10. Investigate, resolve, and respond to internal and external client queries.
11. Data entry and maintaining accurate client records onto our CRM system.
12. Manage projects from start to end and be able to set priorities.
13. Professional communication (written and verbal) and reporting skills to build and maintain strong client relationships.
14. Ensuring that all standard documents, such as membership certificates, policy documents, mailers, benefit brochures, are issued timeously to clients.
15. Suitable skills to work in a team environment.
16. Adherence to service level agreements (Internal and external).
17. Adherence to internal controls and procedures in place always.
18. Support the director in sales, identify opportunities, and management of the team
19. Compliance
20. Maintain client engagement files with regards to all companies' requirements.

Requirements:

1. Matric (Grade 12 passed)
2. Regulatory Exam (RE5) & CMS BR number
3. 2 years' experience in administration and a minimum of 2 years' experience in a consulting role
4. Excellent communication and relationship-building skills
5. Proficient in Excel particularly VLOOKUP, will be advantageous
6. Driver's license and own transport a must.
7. Strong attention to detail, proactive attitude, and high level of accuracy
8. Reliable and punctual
9. Strong ability to organize and prioritize
10. Excellent communication skills both written and verbal
11. Results-focused and displays energy when performing tasks
12. Good working ethics (always committed and share knowledge)
13. Ability to work independently
14. Innovative and demonstrates initiative
15. Ability to perform well under pressure and meet deadlines
16. Inter-personally skilled
17. Ability to collaborate and pull information together
18. Following instruction and procedure

Our aim is to help you build a successful career with us.