New Business Development Specialist - Payment Solutions | Jhb South

Salesworx; Gauteng; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading fintech company in South Africa seeks a New Business Development Manager to drive merchant acquisitions. This role involves engaging with potential clients, managing sales processes, and effectively communicating the company's value proposition while working remotely. Ideal candidates will possess excellent sales, customer success, and marketing skills, along with strong business acumen.

Benefits

17 days leave

Group Life cover

Discovery Vitality

Study assistance

Crèche & pre-school allowance

Qualifications

• Solid experience in Sales, Customer Success, or Marketing.
• Experience in fintech is preferred.
• Strong business acumen and knowledge of payment products.

Responsibilities

• Source, qualify, and onboard new merchants.
• Proactively identify high-potential merchant leads.
• Ensure signed merchants are fully live within 48 hours.

Skills

Sales

Customer Success

Marketing

Job description

Our Client is a South African fintech company, pioneering the future of payments.

They are a passionate and collaborative team of developers, engineers, visionaries, techies, geeks, and nerds!

They build products that make payments personal and rewarding for customers and merchants alike.

They are seeking a talented New Business Development Manager or Merchant Acquisition Specialist with demonstrated sales, customer success, and marketing experience at an intermediate level.

Previous experience in the hospitality, retail, fintech, or corporate space will be advantageous.

This company operates remotely; however, employees might occasionally need to meet at a designated location.

Preference will be given to candidates residing in Johannesburg South.

Your main responsibility is to fill the pipeline with high-value merchants.

You will be the first point of contact in the field, responsible for sourcing, qualifying, and onboarding new merchants who can benefit from the company's payments, marketing, and capital tools.

This is a revenue-generating, growth-driving role.

You do not manage ongoing relationships.

You open the door, get merchants live, and create conditions for value-added services to activate downstream.

Every conversation you lead should convert into merchant revenue.

This is not a payments company; it's a dual-sided, big data marketing and lending platform, powered by proprietary QR codes, vouchers, and embedded partner services.

You are not selling card machines.

You are selling merchant growth.

The MAS only gets paid when the merchant does, which is the company's core proposition to every business owner.

Proactively identify high-potential merchant leads through cold outreach, referrals, street activations, event networking, and local ecosystem mapping.

Qualify merchants based on the company's ideal partner profile: transaction volume, footfall, marketing potential, and category fit.

Segment and prioritize outreach across key verticals (e.g., hospitality, parking, laundromats, retail, food service) in line with regional plans.

Commercial Pitching & Conversion

Present the company's core merchant proposition: "We only get paid when you do."

Clearly communicate the business value of acquiring QR codes, conversion-based vouchers, merchant-funded marketing, and digital capital solutions.

Handle objections confidently and close deals quickly.

Escalate complex questions to the MGM or Ops team when necessary, but own the sale.

Onboarding Execution

Ensure signed merchants are fully live within 48 hours of confirmation.

Brief the Merchant Growth Manager on the merchant's goals, vertical specifics, and anticipated marketing or capital needs.

Schedule POS onboarding and initiate setup tasks with internal Ops.

Ensure the merchant understands QR placement, signage, and next steps.

Campaign Manager & Zoho Discipline

Keep Zoho updated with merchant activity, funnel stage, lead source, close date, and setup status.

Submit weekly acquisition metrics to your Merchant Growth Manager and participate in pipeline reviews.

Flag bottlenecks or drop-offs between stages for course correction and territory optimization.

Maintain active awareness of your territory—know who has launched, who is pending, and who is being poached by competitors.

Provide voice-of-merchant feedback to the Head of Merchant Growth and Marketing teams to shape GTM sequencing, pricing strategy, and in-market messaging.

Collaborate with Regional Growth Activators to align lead generation efforts with upcoming activations or regional campaigns.

Requirements

Solid experience in Sales, Customer Success, or Marketing.

Fintech experience is preferred.

Strong business acumen and knowledge of payment products.

Ability to engage with merchants and familiarity with the retail/hospitality industry.

Knowledge of local retail and business offerings.

Ability to work remotely and actively participate in an online environment.

Personal Attributes

Commercially driven, with strong outbound hustle.

Fast closer who confidently handles objections.

Structured and accountable—lives in Zoho and Campaign Manager.

Understands how to pitch growth, not just payments.

Collaborative with Merchant Growth Managers, Ops, and Regional Growth Activators.

Adaptable—comfortable with field work, roadshows, and street-level sales.

Salary: R25 – R35 per month (dependent on candidate's experience).

Annual increase after 12 months.

17 days leave, accruing at the South African rate.

Group Life cover.

Discovery Vitality

Study assistance (financial aid for courses under 6 months or 50% of courses over 6 months).

All courses must lead to certification.

Crèche & pre-school allowance (R per child under 4 and R per child under 6).