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A leading fintech company in Cape Town is seeking a driven New Business Development Specialist to enhance merchant growth through effective sales strategies and a unique value proposition. This role involves proactive outreach, efficient onboarding, and collaboration with various teams to drive revenue and ensure a successful merchant experience. Candidates with a strong background in sales and knowledge of the retail or hospitality industries are encouraged to apply, particularly those residing in the Atlantic Seaboard or Southern Suburbs.
New Business Development Specialist - Payment Solutions | Cape Town S / burbsClaremont, South Africa | Posted on 05 / 30 /
Salary R25 – R35 per month (dependant on candidate's level of experience).State / Province Western CapeCountry South AfricaJob DescriptionOur client is a South African fintech company pioneering the future of payments.
They are a passionate and collaborative team of developers, engineers, visionaries, techies, geeks, and nerds.
They build products that make payments personal and rewarding for customers and merchants alike.
They are looking for a talented New Business Development Manager or Merchant Acquisition Specialist with demonstrated sales, customer success, and marketing experience at an intermediate level.
Previous experience in the hospitality, retail, fintech, or corporate sectors will be advantageous.
This company is a remote working organization; however, employees might occasionally need to meet at a designated location.
Preference will be given to candidates residing in the Atlantic Seaboard or Southern Suburbs of Cape Town.
Your responsibility is to fill the pipeline with high-value merchants.
You will be the first point of contact for the company in the field—responsible for sourcing, qualifying, and onboarding new merchants who can benefit from the company's payments, marketing, and capital tools.
This is a revenue-generating, growth-driving role.
You do not manage relationships; you open the door, get merchants live, and create the conditions for value-added services to be activated downstream.
Every conversation you lead should convert into merchant revenue.
This is not a payments company; it is a dual-sided, big data marketing and lending platform powered by proprietary QR codes, vouchers, and embedded partner services.
You are not selling card machines; you are selling merchant growth.
The company only gets paid when the merchant does, which is its core value proposition for every business owner.
Proactively identify high-potential merchant leads through cold outreach, referrals, street activations, event networking, and local ecosystem mapping.Qualify merchants based on the company's ideal partner profile : transaction volume, footfall, marketing potential, and category fit.Segment and prioritize outreach across key verticals (e.g., hospitality, parking, laundromats, retail, food service) in line with regional plansmercial Pitching & ConversionPresent the company's core merchant proposition : "We only get paid when you do.
Clearly articulate the business value of acquiring QR codes, conversion-based vouchers, merchant-funded marketing, and digital capital solutions.Handle objections confidently and close deals quickly.
Escalate complex questions to the relevant teams when necessary, but own the sales process.Onboarding ExecutionEnsure merchants are fully live within 48 hours of signing.Brief the Merchant Growth Manager on the merchant's goals, vertical specifics, and marketing or capital needs.Schedule POS onboarding and initiate setup tasks with internal operations.
Ensure merchants understand QR placement, signage, and next steps.Campaign Management & Zoho DisciplineKeep Zoho updated with merchant activity, funnel stage, lead source, close date, and setup status.Submit weekly acquisition metrics and participate in pipeline reviews.Identify bottlenecks or drop-offs for course correction and territory optimization.Maintain active awareness of your territory's status.Provide merchant feedback to shape go-to-market strategies and messaging.Collaborate with regional teams for lead generation efforts aligned with upcoming campaigns.RequirementsFintech experience preferred.Strong business acumen and knowledge of payment products.Ability to interact effectively with merchants and knowledge of the retail / hospitality industry.Familiarity with local retail and business offerings.Ability to work remotely and actively participate in online environments.Personal AttributesCommercially driven with a strong outbound hustle.Quick closer who handles objections confidently.Structured and accountable—lives in Zoho and Campaign Manager.Collaborative with teams and adaptable to fieldwork, roadshows, and street sales.Salary : R25 – R35 per month (dependent on experience).
Annual increase after 12 months.
17 days leave, group life cover, Discovery Vitality, and study assistance.
Crèche & pre-school allowance (R per child under 4, R under 6).
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