New Business Development Specialist - Payment Solutions | Cape Town N/Burbs

Findojobs South Africa; South Africa; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading fintech company in South Africa is seeking a New Business Development Manager to focus on merchant acquisition. You will identify and onboard high-value merchants, driving growth through innovative payment solutions. The ideal candidate has experience in sales, customer success, or marketing, preferably within the fintech sector. This position offers a salary ranging from R25,000 to R35,000 per month, remote working opportunities, and various employee benefits.

Benefits

Salary increase after 12 months

17 days leave

Group Life cover

Discovery Vitality

Study assistance

Crèche allowance

Quarterly socials

Qualifications

• Solid experience in Sales, Customer Success, or Marketing.
• Fintech experience preferred.
• Ability to interact with merchants and knowledge of retail/hospitality industry.

Responsibilities

• Fill the pipeline with high-value merchants.
• Sourcing, qualifying, and onboarding new merchants.
• Maintain active awareness of territory for competitor activity.

Skills

Sales

Customer Success

Marketing

Business Acumen

Outbound Hustle

Tools

Zoho

Campaign Manager

Job description

Job Description

Our Client is a South African fintech company, pioneering the future of payments. They are a passionate and collaborative team of developers, engineers, visionaries, techies, geeks, and nerds! They build products that make payments personal and rewarding for customers and merchants alike. They are looking for a talented New Business Development Manager or Merchant Acquisition Specialist with demonstrated sales, customer success, and marketing experience at an intermediate level. Previous experience in the hospitality, retail, fintech, and corporate space will be advantageous.

This company operates as a remote working organization; however, employees might occasionally be required to meet at a designated location.

Preference will be given to candidates residing in the Northern Suburbs of Cape Town.

Your responsibility is to fill the pipeline with high-value merchants.

You will be the first point of contact for the company in the field—responsible for sourcing, qualifying, and onboarding new merchants who can benefit from the company's payments, marketing, and capital tools.

This is a revenue-generating, growth-driving role. You do not manage relationships; you open the door, get merchants live, and create conditions for value-added services to activate downstream. Every conversation you lead should convert into merchant revenue.

This is not a payments company—it's a dual-sided, big data marketing and lending platform, powered by proprietary QR codes, vouchers, and embedded partner services. You are not selling card machines; you are selling merchant growth. The MAS only gets paid when the merchant does, which is the company's core proposition to every business owner.

1. Lead Generation & Qualification

• Proactively identify high-potential merchant leads through cold outreach, referrals, street activations, event networking, and local ecosystem mapping.
• Qualify merchants based on the company's ideal partner profile: transaction volume, footfall, marketing potential, and category fit.
• Segment and prioritize outreach across key verticals (e.g., hospitality, parking, laundromats, retail, food service) in alignment with regional plans.

2. Commercial Pitching & Conversion

• Present the company's core merchant proposition: "We only get paid when you do."
• Clearly articulate the business value of acquiring QR codes, conversion-based vouchers, merchant-funded marketing, and digital capital solutions.
• Handle objections confidently and close deals quickly. Escalate complex questions to the MGM or Ops team when needed, but own the sale.

3. Onboarding Execution

• Ensure signed merchants are fully live within 48 hours of confirmation.
• Brief the Merchant Growth Manager on the merchant's goals, vertical specifics, and anticipated marketing or capital needs.
• Schedule POS onboarding and initiate all setup tasks with internal Ops. Ensure the merchant understands QR placement, signage, and next steps.

4. Campaign Management & Zoho Discipline

• Keep Zoho updated with merchant activity, funnel stage, lead source, close date, and setup status.
• Submit weekly acquisition metrics to your Merchant Growth Manager and participate in pipeline reviews.
• Flag any bottlenecks or drop-offs between stages for course correction and territory optimization.

5. Regional Intelligence & Market Mapping

• Maintain active awareness of your territory—understand who's launched, who's pending, and who's being poached by competitors.
• Provide voice-of-merchant feedback to the Head of Merchant Growth and Marketing teams to shape GTM sequencing, pricing strategy, and in-market messaging.
• Collaborate with Regional Growth Activators to align lead generation efforts with upcoming activations or regional blitz campaigns.

Requirements

Essential Criteria

• Solid experience in Sales, Customer Success, or Marketing
• Fintech experience preferred
• Strong business acumen and experience with payment products
• Ability to interact with merchants and knowledge of retail/hospitality industry
• Familiarity with local retail/business offerings
• Ability to work remotely and drive active participation in an online environment

Personal Attributes

• Commercially driven, with strong outbound hustle
• Fast closer who handles objections with confidence
• Structured and accountable—familiar with Zoho and Campaign Manager
• Ability to pitch growth, not just payments
• Collaborative with Merchant Growth Managers, Ops, and Regional Growth Activators
• Adaptable—comfortable with field work, roadshows, and street-level sales

Benefits

• Salary: R25,000 – R35,000 per month (dependent on experience)
• Annual increase after 12 months
• 17 days leave, accruing at the South African rate
• Group Life cover
• Discovery Vitality
• Study assistance (100% for courses under 6 months, 50% over 6 months, leading to certification)
• Crèche & pre-school allowance (R800 per child under 4, R400 per child under 6)
• Quarterly socials