New Business Development Specialist

Goldman Resourcing; Upington; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team, focusing on delivering exceptional customer service and driving business growth. In this dynamic role, you will analyze customer needs, develop strategic relationships, and utilize your consultative selling skills to achieve results. You'll have the opportunity to engage with a diverse client base, enhance your professional network, and contribute to the organization's success. If you're passionate about customer relationships and eager to make a difference in the financial services sector, this role is perfect for you.

Qualifications

• NQF Level 5 Higher Certificate or equivalent is required.
• Experience in customer service and sales is beneficial.

Responsibilities

• Provide quality customer service and identify new business opportunities.
• Analyze problems to find effective solutions and support customer retention.
• Develop relationship management plans and enhance organizational visibility.

Skills

Building Trust

Consultative Selling

Customer Focus

Customer Service

Direct Selling

Identifying Sales Opportunities

Sales Data Management

Strategic Selling

Effective Communication

Action Oriented

Education

NQF Level 5 Higher Certificate

Job description

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

Provides advice on a specific range of products to a designated market segment and is individually accountable for achieving results through their own efforts.

Responsibilities

1. Customer Service: Provide quality service to customers, identify new business opportunities, support retention, process cases, and resolve customer problems.
2. Solutions Analysis: Analyze specific problems to find the best solutions, which could be technical or professional.
3. Receiving Visitors: Welcome visitors, assist with information requests, and refer complex matters to colleagues.
4. Customer Relationship Management (CRM) Data: Schedule follow-up actions, update CRM with relevant information to support customer retention and business development.
5. Customer Needs Clarification: Set objectives for sales calls, tailor presentations, ask relevant questions to gauge customer interest, and identify areas needing further clarification.
6. Customer Relationship Development / Prospecting: Develop relationship management plans, identify decision-makers, and facilitate effective communication to build relationships.
7. Operational Compliance: Understand and adhere to organizational policies, procedures, and regulatory standards; seek approval for exceptions.
8. Business Development: Analyze sales and market data, develop personal networks, represent the organization at events, gather market intelligence, and enhance organizational visibility.
9. Data Exploration: Conduct research, analyze themes and trends using primary data sources and business intelligence tools.
10. Network of Influence: Participate in and contribute to internal and external networks of people, technologies, and ideas.

Skills

Building Trust, Consultative Selling, Customer Focus, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships, Action Oriented, Balances Stakeholders, Builds Networks, Communicates Effectively, Customer Focus, Drives Results, Ensures Accountability.

Education

NQF Level 5 Higher Certificate or Occupational Certificate or equivalent.

Closing Date

22 April 2025 23:59

The appointment will be made in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.

The Old Mutual Story!

Required Experience

Unclear seniority level.

Key Skills

Business Development, Estate Law, Sales Experience, Trusts, Wealth Management, Financial Services, Investment Experience, Military Experience, Securities Law, Customer Relationship Management, Financial Planning, Wills.