Our Client is looking for a Service, Networking & Connectivity Engineer with strong technical expertise and a proactive approach to infrastructure management. You’ll play a critical role in monitoring and maintaining our IT systems, ensuring high availability and security across our environment. This position is to be based onsite in Hammersdale (Cato Ridge).
Key Responsibilities:
- Monitor and manage all IT infrastructure using tools like PRTG and N-Central in accordance with SOPs.
- Perform proactive infrastructure maintenance, including servers and switches.
- Provide after-hours and occasional weekend support for infrastructure emergencies and maintenance.
- Administer Office 365 Tenant, Azure, and SharePoint Online.
- Conduct regular backup monitoring and testing in line with RPO/RTO expectations.
- Evaluate and improve current systems; provide recommendations for enhancements.
- Configure and troubleshoot FortiGate firewalls and switch VLANs.
- Support and configure controller-based and controllerless WiFi APs.
- Maintain accurate documentation and contribute to the IT knowledge base.
- Provide 2nd line support across systems and networks.
Qualifications & Experience:
- Senior Certificate (NQF Level 4) / Grade 12.
- Bachelor’s degree in IT or related field and/or relevant industry certifications (MCSE, MCITP, Azure Administrator, etc.).
- 3-5 years of experience in a mid-senior Systems Engineer or similar role.
- Solid experience with Windows Server environments (2012–2019), including DNS, AD, AADS.
- Experience in MS Tenant Administration (Azure AD, Exchange Online, Teams, SharePoint Online).
- Basic knowledge of networking, FortiGate firewalls, and Wi-Fi technologies.
- Understanding of cybersecurity practices and related monitoring/evaluation.
Inherent Requirements:
- Willingness to work extended hours, be on standby, and perform nighttime/weekend maintenance.
- Ability to stand, walk, or lift equipment (PCs/servers) as needed.
- Comfortable working in cold environments (e.g., server rooms).
- Must have a valid driver’s license and own transport.