Network Operations Manager

Job Type: Contract

Experience/ Qualifications

• 2+ years of experience in NOC operations, data center facility management, or critical infrastructure monitoring. or
• Better to have basic knowledge of Electrical, Generators, UPS, HVAC in Data Center
• Ability to work 24/7 rotating shifts (nights, weekends, holidays).
• Strong analytical, problem-solving, and communication skills.
• Composure under high-pressure situations.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting.

Education

• Required Certifications
• Associate’s/bachelor’s degree in electrical/mechanical engineering, IT, or related field (or equivalent experience).
• Recent Bachelor graduates are encouraged to apply.

Duties

Infrastructure Monitoring:

• Monitor real-time performance of data center infrastructure (power, HVAC, cooling, generators, fire suppression) using tools like UFM, BMS, or cusmizes Dashboard.
• Detect and analyze alarms, performance deviations, or potential failures.

Incident Management:

• Act as the first responder to infrastructure alerts; escalate issues to engineers or vendors as needed.
• Coordinate with cross-functional teams to resolve critical incidents and minimize downtime.

Documentation & Reporting:

• Maintain logs of incidents, resolutions, and system performance metrics.
• Generate reports on uptime, incident trends, and infrastructure health.

Compliance & Safety:

• Adhere to industry standards and safety regulations.
• Participate in audits, risk assessments, and disaster recovery drills.