Network Operations Engineer

SavageOne Pty Ltd; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A technology solutions company in Johannesburg is seeking a skilled Middleweight OSS (Network Operations Engineer) to ensure the performance and security of network operations. You will support CRM and Fusion Middleware technologies, manage Oracle applications, and collaborate with cross-functional teams. The ideal candidate holds a Bachelor's degree and has 3-5 years experience in network operations with a strong background in Oracle technologies. This is an onsite position.

Qualifications

• 3-5 years of experience in network operations engineering focusing on OSS.
• Strong knowledge of Oracle technologies and middleware.
• Proficiency in log management and monitoring tools.

Responsibilities

• Monitor and maintain network operations for optimal performance.
• Support CRM and Fusion Middleware applications.
• Prepare and maintain technical documentation.

Skills

Network operations management

Problem-solving

Collaboration

Monitoring and troubleshooting

Education

Bachelor's degree in Computer Science or related field

Tools

Oracle WebLogic

Oracle Fusion Middleware

IBM WebSphere Portal

Kafka

ElasticSearch

LogStash

Kibana

Job description

About the job Network Operations Engineer

Job Summary: ONSITE

We are seeking a skilled and motivated Middleweight OSS (Network Operations Engineer) to join our team. In this role, you will be responsible for supporting our operational support systems, with a specific focus on CRM and Fusion Middleware technologies. You will ensure the performance, stability, and security of our network operations while collaborating with cross-functional teams to deliver exceptional service.

Key Responsibilities:

• Monitor, troubleshoot, and maintain network operations, ensuring optimal performance and reliability.
• Provide support for CRM and Fusion Middleware applications, including Oracle WebLogic and Oracle Fusion Middleware.
• Manage and support Oracle WebCenter Content Management and its integration with existing systems.
• Configure and maintain IBM WebSphere Portal, IBM MQ, and IBM LDAP to support business operations.
• Implement and manage Kafka for real-time data streaming and integration.
• Utilize ElasticSearch, LogStash, and Kibana for log management, monitoring, and visualization of system performance.
• Collaborate with development teams to identify and resolve system issues and improve operational processes.
• Ensure system security and compliance with industry standards and best practices.
• Prepare and maintain technical documentation, including system architecture diagrams and operational procedures.
• Participate in on-call support rotations and incident management as needed.

Required Qualifications:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in network operations engineering, with a focus on OSS.
• Strong knowledge and experience with Oracle WebLogic, Oracle Fusion Middleware, and Oracle WebCenter Content Management.
• Familiarity with IBM WebSphere Portal, IBM MQ, and IBM LDAP.
• Experience with Kafka for data streaming and integration.
• Proficiency in using ElasticSearch, LogStash, and Kibana for monitoring and log management.
• Understanding of CRM systems and their integration within the middleware environment.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Relevant certifications in Oracle, IBM, or related technologies.
• Experience with agile methodologies and DevOps practices.
• Knowledge of network protocols and infrastructure.