Network Engineer

BitCo Telecoms; Randburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A telecom services provider in Randburg is hiring a Networking Engineer to support network deployment and troubleshooting. The ideal candidate should have 2-4 years of experience in a networking environment, focusing on core infrastructure. Responsibilities include configuring networks, troubleshooting issues, and ensuring service level agreements are met. The position emphasizes customer engagement and operational excellence.

Qualifications

• Minimum of 2-4 years' experience in a networking environment.
• Mid-level resource with intermediate networking experience.

Responsibilities

• Configure, deploy, and support networks for customers.
• Troubleshoot voice/data core networks and provide technical support.
• Meet SLAs and report on performance.

Skills

VLANS

QinQ

Ciena

BGP

PBB-TE

Transparent Ethernet

G.8032

Spanning Tree

Technical network design and implementation

CoS/802.1P to Queue

Job description

Department: Planning and Engineering

Reporting To: Networking Manager

Location: Johannesburg

Education: Relevant networking experience and/or qualifications

Experience: 2-4 years' experience

Summary

The Network Engineering team is responsible for delivering low-level Operations and Design aspects of the network topology. Our priority outcomes are Stability, Flexibility, Capacity, and Visibility into the network.

Essential Duties And Responsibilities

• Configure, deploy, and support networks for customers and third parties on daily activations on the BitCo network
• Conduct quality assessments of client installations, testing, and configuration
• Troubleshoot voice/data core networks and provide technical support in operational and lab environments to diagnose and isolate network problems. Generate reports and provide solutions.
• Meet SLAs and report on performance for internal and external helpdesk requests
• Validate new core network system software, features, and functions in lab and commercial environments
• Respond to customer network needs and questions, ensuring work is completed according to standards, guidelines, and processes
• Adhere to strict change control procedures
• Provide regular meeting minutes and updates for internal tasks and outcomes
• Train staff on new technologies and network advancements
• Create status and progress reports as needed
• Liaise with internal departments and technical resources as necessary
• Provide feedback on project status at meetings
• Keep stakeholders informed of issues and progress
• Pursue ongoing learning and development opportunities to ensure the success of Engineering Projects
• Complete any additional requests in a timely and professional manner to meet BitCo standards
• Maintain a positive, customer-focused attitude and represent BitCo well at client sites
• Consult with customers at all levels regarding relevant deployments within their environment
• Remain accountable and responsible for assigned projects
• Collaborate with cross-functional departments to ensure deliverables are completed on time and within budget
• Fulfil any other key responsibilities identified by the Chief Technical Officer or Departmental Manager
  
  

Qualifications

Qualifications and Experience Hard Skills Required

Mid-level resource with intermediate networking experience. Minimum of 2-4 years' experience in a networking environment, actively working on the core infrastructure.

• VLANS
• QinQ
• Ciena
• BGP
• PBB-TE
• Transparent Ethernet
• G.8032
• Spanning Tree
• Technical network design and implementation
• CoS/802.1P to Queue
  
  

Knowledge, Soft Skills & Abilities Required

• Mid-level resource with extensive customer service experience
• Customer-focused
• Provide follow-up, feedback, and progress reports
• Organised
• Efficiently prioritise tasks and manage time effectively
• Utilise project management methodology
• Collaborate with internal and external staff
• Effective communication skills, both verbal and written
• Ability to work non-traditional hours
  
  

Character Traits

Integrity

Honesty, trust, and respect for others

Accountability

Responsible and liable for the role and responsibilities

Communication

Open communication, feedback, and sharing

Passion

Passionate and inspired to make a difference in the lives of others

Pride in work

Empowerment

Share knowledge to set others up for success