National Visual Merchandise Manager - Tapestry - Cape Town

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

The Foschini Group (TFG) is seeking an experienced National Visual Merchandise Manager to lead the Visual Merchandising, spatial planning and in-store experience across Coricraft’s retail network. This role combines creative direction with commercial discipline to translate brand and furniture strategy into compelling store environments.

You will drive national VM strategy, oversee store openings, refurbishments and retail roll-outs, and lead a high-performance VM team while managing budgets and

Qualifications

• 8-10+ years in Visual Merchandising, Store Design, Spatial Planning or Retail Experience.
• Strong furniture retail experience with space planning and customer journeys.
• Proven experience developing and implementing national VM strategies and concepts.
• Experience with store openings, refurbishments and retail roll-outs.

Responsibilities

• Develop and execute Coricraft's national VM, spatial planning and in-store experience strategy across the network.
• Lead VM projects including new store openings, refurbishments and roll-outs with consistent execution.
• Analyze performance data and customer insights to optimize VM effectiveness.
• Establish and maintain VM standards, guidelines and best practices.
• Collaborate with stakeholders to align VM with business priorities.

Skills

Strategic thinking

Spatial planning

Commercial acumen

Project management

Analytics & insights

Leadership

Education

Visual Merchandising / Interior Design / Spatial Design / Retail Management qualification

Job description

Job Description

We are looking to appoint an experienced, commercially driven and conceptually strong National Visual Merchandise Manager to lead the Visual Merchandising, spatial and in-store experience agenda across the Coricraft retail network. If you thrive in creative direction, commercial performance, store development and team leadership, then we would love to hear from you. This is a strategic and hands-on leadership role responsible for translating the Coricraft brand, customer proposition and furniture strategy into compelling physical retail environments that inspire customers, optimise space and drive commercial performance.

The successful candidate will operate at the intersection of brand, customer experience, furniture merchandising, spatial planning and commercial execution - developing the overarching vision while ensuring its successful implementation across the store network. The role will lead the evolution of how Coricraft presents furniture, creates room solutions, tells product stories and guides customers through the store, ensuring that every environment is both distinctive and commercially productive.

Responsibilities

• Develop and execute Coricraft's national Visual Merchandising, spatial planning and in-store experience strategy to support brand, customer and commercial objectives
• Drive innovative and commercially effective store environments, merchandise presentation and customer experiences that enhance sales performance
• Lead visual merchandising projects, including new store openings, refurbishments, relocations and retail roll-outs, ensuring consistent execution across the retail network
• Analyse performance data and customer insights to optimise visual merchandising effectiveness and continuously improve the in-store experience
• Establish and maintain visual merchandising standards, guidelines and best practices across all stores
• Collaborate with key stakeholders to align visual merchandising initiatives with business priorities
• Lead, coach and develop the Visual Merchandising team to deliver high performance and operational excellence
• Manage budgets, suppliers and resources while staying informed of market trends and competitor activity to drive continuous improvement
• Willingness and ability to travel nationally as required

Qualifications

• Relevant qualification in Visual Merchandising, Interior Design, Spatial Design, Retail Management, Design or a related discipline.

Experience

• 8-10+ years' experience in Visual Merchandising, Store Design, Spatial Planning or Retail Experience, preferably within the furniture or home retail sector
• Significant experience within a furniture retail environment, with a strong understanding of furniture merchandising, room settings, product adjacencies and customer journeys
• Proven experience developing and implementing national VM strategies and concepts
• Strong experience in new store openings, store development, refurbishments and retail roll-outs
• Experience working cross-functionally with Retail, Operations, Marketing, Buying, Store Design, Property and external agencies

Skills

• Ability to move from conceptual thinking through to detailed implementation
• Strong understanding of spatial planning, customer flow, space productivity and physical retail environments
• Commercial acumen and the ability to connect VM activity to sales, conversion and customer behaviour
• Strong project management capability, with the ability to manage multiple initiatives across a national network
• Strong analytical, problem-solving and decision-making skills

Behaviours

• Demonstrates a high level of attention to detail, with the ability to work effectively under pressure, meet deadlines and manage multiple competing priorities
• Thinks conceptually and can translate innovative ideas into engaging retail experiences
• Commercially minded, with a strong understanding of how visual merchandising supports customer engagement and business performance
• Customer-centric, with a deep understanding of customer shopping behaviours, decision-making and in-store experiences
• Possesses strong industry knowledge and an understanding of furniture merchandising, room solutions and the furniture retail landscape
• Implementation-focused, with the ability to translate vision and strategy into practical, executable plans
• Strategic thinker who can align brand, customer, space and commercial objectives
• Creative and innovative, with the ability to develop impactful solutions that support business goals
• Uses data and insights to inform decisions and drive continuous improvement
• Collaborative and influential, building strong relationships across multiple stakeholder groups
• Demonstrates strong leadership capability, fostering accountability, capability development and high performance within teams
• Detail-driven and committed to excellence in execution
• Agile and solutions-oriented, adapting effectively to changing priorities and operational demands

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are you with us?

About The Team

Consistently on-trend, and always accessible, Coricraft has become Southern Africa's interior inspiration. Since 1995, Coricraft's founding store in Cape Town has grown to 44 showrooms across South Africa, Namibia and Botswana. With easy and efficient online shopping, Coricraft comes to wherever you are. South African born, we remain proudly local. Our Cape Town factory boasts highly skilled and experienced hands. Our manufacturing team knows their craft intimately, making unique couches to customer specifications. The value for money on lifetime purchases continues to make Coricraft South Africa's most desirable furniture destination.