National Technical Service Manager (Ref: 109)

Star Personnel Recruitment (Pty) Ltd; South Africa; On-site; ZAR 300,000 - 400,000; Full time

Job summary

An established industry player in laboratory and research equipment is seeking a National Technical Service Manager to lead technical teams across multiple locations in South Africa. This pivotal role involves overseeing operations, ensuring compliance and safety, and managing budgets while providing excellent customer service. The successful candidate will have a strong technical background, proven leadership skills, and the ability to analyze performance data to drive business growth. If you are passionate about technical services and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• 5+ years managing technical teams or workshops.
• In-depth understanding of equipment maintenance and repair processes.

Responsibilities

• Oversee operations and provide guidance on technical issues.
• Ensure high service standards and manage budget across workshops.

Skills

Technical expertise

Customer service

Budget management

Problem-solving

Operational oversight

Education

National Diploma or Degree in Electronics

Job description

Our client, a leader in laboratory and research equipment, is wanting to hire a National Technical Service Manager to lead our workshop managers across multiple locations in South Africa.

Duties include:

• Operational oversight
• Technical expertise – guidance on complex technical issues related to repairs and servicing.
• Customer service – providing service excellence across all workshops nationally
• Budget and resource management
• Compliance & safety
• Reporting and strategy

This role involves ensuring our workshop and SANAS calibration services run smoothly and promoting them to drive business growth. You will maintain high service standards, lead technical teams, and oversee laboratory and research equipment maintenance, repair, and servicing.

Candidate requirements:

• National Diploma or Degree in Electronics or a related field
• Minimum of 5 years managing technical teams or workshops
• Proven ability to manage operations across multiple sites
• In-depth understanding of equipment maintenance and repair processes
• Ability to analyse performance data and solve problems
• Familiarity with occupational health and safety regulations

Additional Information:
This role requires travel between workshop locations in South Africa. Experience in managing laboratory or research equipment is advantageous.

Job Features

Job Category: Manager, Technical Service Manager