National Technical Service Manager (Ref: 109)

Our client, a leader in laboratory and research equipment, is wanting to hire a National Technical Service Manager to lead our workshop managers across multiple locations in South Africa.

Duties include:

• Operational oversight
• Technical expertise – guidance on complex technical issues related to repairs and servicing.
• Customer service – providing service excellence across all workshops nationally
• Budget and resource management
• Compliance & safety
• Reporting and strategy

This role involves ensuring our workshop and SANAS calibration services run smoothly and promoting them to drive business growth. You will maintain high service standards, lead technical teams, and oversee laboratory and research equipment maintenance, repair, and servicing.

Candidate requirements:

• National Diploma or Degree in Electronics or a related field
• Minimum of 5 years managing technical teams or workshops
• Proven ability to manage operations across multiple sites
• In-depth understanding of equipment maintenance and repair processes
• Ability to analyse performance data and solve problems
• Familiarity with occupational health and safety regulations

Additional Information:
This role requires travel between workshop locations in South Africa. Experience in managing laboratory or research equipment is advantageous.

Job Features

Job Category: Manager, Technical Service Manager