National Retail Operations Manager

Findojobs South Africa; Gauteng; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A national retail company is seeking a dynamic leader to oversee their operations in South Africa. This role involves leading Area Managers, ensuring compliance with regulations, and driving retail strategy. Candidates should have a Bachelor's Degree in Business or Retail Management, along with 8-10 years of senior retail leadership experience. If you thrive in a fast-paced environment and have a knack for problem-solving, this position could be your next big opportunity.

Qualifications

• 8-10 years senior retail leadership experience.
• Proven national portfolio management.
• Direct experience with lease management and commercial negotiations.

Responsibilities

• Lead a team of Area Managers for operational leadership.
• Ensure compliance with regulations and legislation.
• Act as operational interface between retail operations and internal functions.

Skills

Leadership

Retail Management

Problem-solving

Stakeholder Engagement

Compliance Management

Education

Bachelor's Degree in Business or Retail Management

Job description

Are you the kind of leader who rolls up their sleeves before rolling out strategies? Do you believe the best way to run a retail empire is with one foot on the floor and the other firmly on the gas? Then keep reading…

We’re on the hunt for a no-nonsense, get-it-done, people-loving powerhouse to take charge of our national retail operations. You’ll be the right hand (and occasionally the entire upper body) to the Chief Retail Officer- a true 2IC role, but with boots on the ground, not just bums in seats.

This role is all about:

• Leading a team of Area Managers (Day-to-Day Operational Leadership)
• Auditing stores and coaching teams
• Keeping operations sleek, stores shiny, and compliance tight
• Building new stores like a boss (Retail Strategy and Leadership Support and Commercial, Lease Management & New Store Development)
• Making landlords love you (or at least return your calls)
• Reading KPIs like bedtime stories
• Act as operational interface between retail operations and internal functions: Finance, HR, Planning, Merchandise, IT, Marketing, Legal.
• Compliance & Risk Management- Ensure full compliance with national and local legislation
• And travelling to all the branches in Pretoria

Requirements:

• Bachelor's Degree in Business, Retail Management, or related field
• 8-10 years senior retail leadership experience (multi-site scope), you speak fluent SOP, and you thrive on solving problems before others even smell smoke.
• Proven national portfolio management
• Direct experience with lease management & commercial negotiations
• Strong regulatory compliance oversight
• Cross-functional senior stakeholder engagement
• Prior Area Manager or Regional Manager experience highly preferred