OPERATIONAL
- Ensure buildings are always compliant with statutory and legislated requirements.
- Manage risk and risk mitigation across the portfolio, including staff and end-user safety, to contain exposure to liability or insurance claims.
- Maintain and develop operational governance systems to ensure adherence to service level agreements (SLAs).
- Analyze operational expenditure and losses per building, and implement plans to rectify issues and generate savings.
- Monitor staff operational activities to ensure proper procedures are followed, including inspections of buildings, stores, and other operational tasks.
- Develop operational plans nationally in accordance with company standards, including overseeing the December vacate/ intake programme.
- Plan for new building onboarding, including staffing needs and budget planning, prior to building release.
- Provide leadership to personnel through objective setting, delegation, and communication; conduct regular meetings to inform staff of policy changes and areas for improvement.
- Direct daily operations.
PROJECT MANAGEMENT
- Plan and monitor CAPEX/OPEX and special project funds, ensuring proper expenditure and contractor adherence to scope.
- Present proposals for building improvements to maintain asset value and customer service.
- Approve all construction work by external contractors to ensure compliance with company standards.
- Participate in site meetings for refurbishment projects.
- Develop project plans and manage risks, including health and safety considerations, ensuring contractors are aware of expectations.
STRATEGIC PLANNING AND IMPLEMENTATION
- Develop departmental strategy aligned with organizational goals.
- Implement and cascade strategy within the department.
RELATIONSHIP MANAGEMENT
- Maintain relationships with internal departments, external contractors, stakeholders, and customers.
REPORTING
- Prepare reports for the CFO and other senior management as required.
- Maintain reporting procedures related to cost effectiveness and budget analysis.
- Deliver ad hoc reports as needed.
HUMAN CAPITAL AND RESOURCE MANAGEMENT
- Oversee recruitment and management of staff and resources.
- Manage recruitment of direct reports.
- Train, evaluate, and develop staff according to KPIs.
- Develop staff appraisals and ensure competency adherence.
- Forecast human capital needs aligned with company objectives.
- Motivate staff and develop retention strategies.
ASSET MANAGEMENT
- Benchmark property performance and ensure asset management efficiency.
- Ensure compliance with OSH Act.
- Manage assets properly within the building.
Fixed and Moveable Assets
- Maintain asset register accuracy and remove aged assets per protocol.
PLANNING AND BUDGETING
- Prepare and complete annual budgets, including 3-year CAPEX and OPEX plans.
- Conduct monthly forecasts.
- Control budgets and authorize payments within authority levels.
BUILDING MANAGEMENT
- Devise a three-year maintenance plan, incorporating provisions for depreciation.
- Ensure building data is current and accurate on management software.
- Propose refurbishments and oversee ongoing projects.
- Review building standards annually and ensure legal compliance.
- Conduct regular OSH inspections and ensure safety procedures, including fire drills and hygiene inspections, are followed.
RESPONSIBILITY FOR FINANCIAL RECORDS AND EXPENSE CONTROL
- Review expenditure utilization regularly and identify cost-saving opportunities.
VACATE AND INTAKE
- Plan and audit vacate and intake processes, ensuring compliance with controls, timelines, and resource planning.
- Manage damages and facilitate post-mortem reports.
RESPONSIBILITY FOR BUSINESS RELATIONSHIPS WITH VENDORS AND CONTRACTORS
- Act as liaison with external contractors and maintain productive relationships with vendors, stakeholders, and partners.
Assist with any reasonable ad hoc duties within your capabilities.
Qualifications :
- Educational background including Grade 12, Degree in Property Management, Operations Management, or Business Administration.
- Membership of relevant bodies such as SAFMA is advantageous.
Experience
- Operations Management: 8-10 years
- People Management: 5-8 years
- Project Management: 3-5 years
Knowledge
- Building codes, SANS regulations, Health and Safety regulations
- Financial and project management principles
- MS Office, advanced Excel skills
Technical Skills
- Operational management, SHEQ, OHS Act, Facilities Management, IR knowledge
Additional Information :
- Salary: Market Related
- Closing Date: 30 April 2025
- Application instructions: Visit our website or email your CV.