National Manager: Mediclinic-at-Home

Mediclinic International; Stellenbosch; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading healthcare provider in South Africa seeks a Manager to lead the Mediclinic-at-Home business model. This role involves coordinating service implementation, overseeing operational excellence, and engaging with stakeholders to ensure high-quality service delivery and financial performance.

Qualifications

• 7-10 years in healthcare operations management or similar leadership role.
• Experience in implementing healthcare service models (e.g., home care, ambulatory care).
• Proven track record of leading multidisciplinary teams.

Responsibilities

• Lead and coordinate the implementation of the Mediclinic-at-Home service model nationally.
• Develop and maintain collaborative partnerships with internal and external stakeholders.
• Monitor and manage financial performance to achieve revenue, cost, and profitability targets.
• Ensure compliance with clinical governance and risk management standards.
• Lead, develop, and manage the team to ensure high levels of engagement and performance.

Skills

Project management and implementation skills

Healthcare Regulatory Compliance

Change Management

Contract and Service Level Agreement (SLA) management

Funders of Healthcare/Managed Healthcare

Clinical Quality Management principles

Healthcare service operations

Financial and commercial acumen

Education

Bachelor’s degree in healthcare management, nursing, business administration, or related field

Postgraduate qualification in healthcare management / business

Job description

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Mediclinic Southern Africa Corporate Office| Stellenbosch | South Africa

Closing date: 17/07/2025
Number of positions: 1
Recruiter name: Deon Slingers
Reference number: 62020
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To lead, coordinate, and manage the strategic and operational implementation of the Mediclinic-at-Home business model across the division. This role will ensure alignment with strategic objectives by collaborating with internal and external stakeholders to drive sustainable growth, operational excellence, and service delivery outcomes in line with the divisional goals.

KEY RESPONSIBILITY AREAS

• Operational Implementation & Execution: Lead and coordinate the implementation of the Mediclinic-at-Home service model nationally, ensuring alignment with divisional strategy, clinical governance frameworks, and operational standards. Establish operational processes, workflows, and resource allocation. Oversee rollout of sites and services across regions.
• Stakeholder Engagement & Relationship Management: Develop and maintain collaborative partnerships with internal and external stakeholders to drive the adoption and growth of the Medilcinic-at-Home offering.Liaise with medical funders, practitioners, and external service providers. Advocate for service integration and alignment with healthcare partners.
• Financial & Performance Management: Monitor and manage financial performance of the Mediclinic-at-Home service line to achieve revenue, cost, and profitability targets. Prepare budgets, forecasts, and operational reports. Ensure effective cost control and resource utilisation.
• Quality, Compliance & Risk Management: Ensure compliance with clinical governance, healthcare regulations, and risk management standards in the delivery of home-based care. Monitor quality indicators, adverse events, and patient outcomes. Implement corrective action plans and continuous improvement initiatives.
• People Leadership: Lead, develop, and manage the team to ensure high levels of engagement, performance, and capability. Provide leadership, coaching, and performance management. Foster a culture of accountability and continuous learning.
• Reporting & Data Analytics: Establish reporting mechanisms and leverage data analytics to inform operational decisions and demonstrate outcomes to stakeholders. Track KPIs, operational dashboards, and performance insights. Report progress and impact to executive leadership.

REQUIRED EDUCATION

ESSENTIAL:

Bachelor’s degree in healthcare management, nursing, business administration, or related field

DESIRED:

Postgraduate qualification in healthcare management / business

REQUIRED EXPERIENCE

ESSENTIAL:

• 7-10 years in healthcare operations management or similar leadership role
• Experience in implementing healthcare service models (e.g., home care, ambulatory care)
• Proven track record of leading multidisciplinary teams

DESIRED:

• Exposure to private healthcare funding environment

REQUIRED JOB SKILLS AND KNOWLEDGE

• Project management and implementation skills
• Healthcare Regulatory Compliance
• Change Management
• Contract and Service Level Agreement (SLA) management
• Funders of Healthcare/Managed Healthcare
• Clinical Quality Management principles
• Healthcare service operations
• Financial and commercial acumen

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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