National Key Account Manager - Shoprite

Sc Johnson; Gauteng; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading company seeks a National Key Accounts Manager to lead their Shoprite account strategically. This role involves developing customer business plans, achieving financial targets, and managing key relationships. Ideal candidates will possess strong analytical skills, experience in retail, and a relevant degree, contributing to a dynamic team in a supportive environment.

Benefits

Competitive salary

Great working environment

Qualifications

• More than 3 years' experience managing the Shoprite national account.
• Advanced knowledge of Shoprite processes.

Responsibilities

• Develop and implement customer business plans.
• Achieve agreed volume, net sales, and gross profit targets.
• Lead annual trading terms discussions.

Skills

Analytical skills

Problem-solving skills

Communication skills

Teamwork skills

Education

Degree/Diploma in Marketing or Business Management

Tools

MS Office

Job description

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE.

We have been leading with purpose for over a century, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc, and more, in virtually every country around the world.

Together, we are creating a better future – for the planet, for future generations, and for every SCJ team member.

Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

National Key Accounts Manager - Shoprite

Midrand, South Africa

Overview

To take the lead role in developing the Shoprite account to deliver on business objectives for both SC Johnson and Shoprite, playing a strategic role by engaging with National & regional buyers, DC role players, and maintaining and growing relationships across all levels of engagement.

Responsibilities :

• Financial : Achieve agreed volume, net sales, and gross profit targets. Ensure timely execution of price increases.
• Effectively manage trade spend according to business mandate.
• Ensure proper financial controls are implemented and adhered to within your account.

Planning And Reporting

• Develop and implement customer business plans (Joint Business Planning).
• Maintain forecast accuracy and track key account metrics, sales performance, and market trends.
• Prepare regular reports and presentations summarizing account activities, sales results, and growth opportunities.

Customer Relationship

• Meet with regional buyers at least once a month and with the national category manager quarterly.
• Ensure top-to-top meetings with head buyers at least twice a year.
• Drive category development with the customer through our category team.
• Present insight-driven business reviews during customer meetings.

Internal Collaboration

• Work closely with the Customer Marketing team to deliver best practice POP initiatives.
• Lead annual trading terms discussions and prepare trade spend investment proposals.

Administration

• Serve as the primary contact for customers, providing technical support and resolving issues.
• Maintain records of all contact reports and ensure proper filing of relevant information.
• Ensure business trackers are updated with customer details and claims.

Execution

• Manage shelf health and execute according to the Category Team strategy.
• Achieve new product launches and promotional activities as scheduled.
• Engage with field operations biweekly to ensure effective distribution and merchandising.

Data & Strategy

• Deeply understand the customer’s business, industry, goals, and challenges.
• Use customer data solutions for strategic planning and market analysis.

Experience & Skills

• Degree/Diploma in Marketing, Business Management, or extensive relevant experience.
• Proficiency in MS Office and customer data systems.
• More than 3 years' experience managing the Shoprite national account.
• Advanced knowledge of Shoprite processes.

Behaviors Needed

• Excellent analytical and problem-solving skills.
• Strong communication and teamwork skills.
• Adaptability, results-driven, integrity, and respect for diversity.

What’s in it for you

Competitive salary and a great working environment.

About us

SC Johnson is a fifth-generation family company built on a spirit of adventure and integrity. We lead with purpose, building top brands like Raid, Glade, Kiwi, OFF!, Windex, Ziploc, and more, making a positive impact worldwide. Our success relies on the vitality and strength of our 13,000 employees who share our values and goals.

Additional Information

This position does not offer relocation assistance, and candidates must be eligible to work in the country of application.

Inclusion & Diversity

We are committed to building a diverse, inclusive, and supportive work environment, celebrating human diversity in all forms. We aim to attract, hire, and retain diverse talent to foster a positive environment.

Learn more about our initiatives at our website.