National Installations Technical Manager

Hire Resolve; Johannesburg; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Medical Aid

Pension Fund

Job summary

Hire Resolve in Johannesburg seeks an experienced Project Manager to drive system enablement, installation projects, and stakeholder coordination. You will align initiatives with governance standards, manage risk, and ensure successful handovers to business-as-usual operations.

The role requires 5+ years in technical or operational project management, PSIRA Grade A, and a relevant NQF 5 qualification, with a preference for a related degree.

Qualifications

• Essential matric and a relevant NQF 5 qualification in engineering, IT, or project management.
• Project management certification (PRINCE2, PMP, Agile, or similar).
• PSIRA registration at Grade A is mandatory.
• Desirable: Degree in a technical or business discipline (NQF 6).

Responsibilities

• Lead system enablement, process optimisation, and integration across projects.
• Manage installation projects from scoping to handover and governance.
• Coordinate customers, sales, and technical teams for rollout success.
• Administer access controls, security, and data governance.
• Run SIT/UAT, monitor performance, and drive improvements across platforms.
• Oversee financial controls, budgeting, and invoicing alignment.
• Ensure compliance with POPIA, ISO standards, and CAB processes.
• Mentor cross-functional teams and support change-management initiatives.

Skills

Project management

Stakeholder management

Governance & compliance

Risk management

Communication

Education

National Diploma (Engineering / IT / Project Management)

PSIRA registration – Grade A

Desirable: Degree in technical or business discipline (NQF 6)

Tools

MS Office & Outlook

Governance frameworks

Job description

Key Responsibilities

System Enablement & Process Optimisation

• Seamlessly integrate all projects into existing installation workflows and operational processes.
• Identify, recommend, and implement improvements to installation processes, tools, and systems.
• Align project execution with FSM, PSO, FSM Mobile, and other critical business systems.
• Drive national standardisation of rollout methodologies, documentation, and system usage.
• Lead the optimisation and enhancement of FSM-related platforms.
• Manage system integrations to ensure alignment with operational workflows.
• Administer system access, permissions, and security controls according to governance standards.
• Lead System Integration Testing (SIT) and User Acceptance Testing (UAT) activities.
• Monitor system performance and implement strategies to ensure stability and efficiency.
• Ensure data accuracy and consistency across all operational platforms and reporting tools.
• Support digital transformation initiatives, including workflow automation and process improvements.

Installations Project Management

• Lead the full project lifecycle for all installation-related initiatives.
• Define project scope, timelines, deliverables, dependencies, risks, and success criteria.
• Develop and track detailed project plans, schedules, and resource allocation.
• Monitor project delivery against milestones, budgets, and operational capacity.
• Identify, assess, and mitigate project risks with appropriate escalation and governance.
• Drive structured project governance, including reporting and PMO compliance.
• Ensure smooth handover of completed solutions into business‑as‑usual operations.
• Coordinate internal and external stakeholders to align sales, customer, and technical teams.
• Facilitate Agile ceremonies such as stand‑ups, backlog refinement, and sprint reviews.
• Partner with Learning & Development on training materials and deployment readiness.

Customer & Stakeholder Management

• Act as the central point of coordination between customers and internal delivery teams.
• Translate customer rollout requirements into actionable operational and technical plans.
• Manage rollout schedules to align with customer readiness and operational capacity.
• Ensure proactive communication, expectation management, and milestone visibility.
• Oversee project closure activities, including sign‑off, documentation, and billing.
• Lead and develop high‑performing, cross‑functional teams.
• Drive collaboration across internal departments and external partners.
• Lead change‑management initiatives to ensure adoption of new systems and processes.

Financial Management

• Manage project budgets, cost controls, and resource utilisation.
• Ensure accurate financial tracking, cost recovery, and alignment of invoicing with deliverables.
• Support commercial forecasting, ROI assessments, and profitability analysis.
• Implement cost‑reduction and efficiency initiatives.
• Manage vendor contracts, licences, and service‑level agreements.
• Drive accountability for financial integrity, wastage, and compliance.

Governance & Compliance

• Maintain comprehensive audit trails and documentation for all systems and project changes.
• Ensure compliance with IT governance frameworks, POPIA, and applicable ISO standards.
• Facilitate Change Advisory Board (CAB) processes and deployment approvals.
• Implement structured change‑management and rollback procedures.
• Conduct internal governance reviews and support audit activities.
• Report governance and compliance metrics to executive leadership.

Minimum Requirements

Qualifications

• Essential: Matric (NQF 4)
• Essential: National Diploma in Engineering, Technical, IT, Project Management, or related field (NQF 5)
• Essential: Project Management certification (PRINCE2, PMP, Agile, or similar)
• Essential: PSIRA registration – Minimum Grade A
• Desirable: Degree in a relevant Technical or Business discipline (NQF 6)

Experience

• Minimum 5 years of project management experience in a technical or operational environment.
• Minimum 3 years of managerial or supervisory experience.
• Proven experience managing large‑scale rollouts or multi‑site implementations.
• Demonstrated ability to coordinate cross‑functional teams.
• Experience in field service, installations, or technical delivery environments.
• Proven track record in new system rollouts and operational optimisation.
• Experience in troubleshooting complex business and operational challenges.
• Computer literacy (MS Office and Outlook).
• Valid South African Driver's Licence.

Benefits

• Medical Aid
• Pension Fund