Nanny & Newborn Care Specialist

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote work

Specialize in newborn care

Flexible schedule

Professional growth

Job summary

Placements24 is seeking a Nanny & Newborn Care Specialist to provide remote-first support to a new family, offering expert guidance on infant care, routines, and parental well-being via virtual channels.

The role emphasizes confidential, empathetic, and professional remote instruction, with flexibility to manage a remote caseload and collaborate with families through video calls and secure messaging.

Qualifications

• Extensive experience as a Nanny or Newborn Care Specialist focused on infants up to 12 months.
• Knowledge of infant sleep, feeding methods, and developmental milestones.
• Excellent verbal and written remote communication skills.
• Proficiency with video conferencing and digital communication tools.
• Calm, patient, and reassuring personality.
• Ability to work independently with a remote caseload.
• Infant First Aid and CPR certification.
• Background check and strong references.
• Newborn Care certification desirable.

Responsibilities

• Provide expert virtual guidance on newborn care, including feeding, diapering, bathing, and sleep routines.
• Educate new parents on infant development, safety, and concerns.
• Offer virtual consultations to address parenting challenges.
• Assist parents in establishing a consistent daily schedule for the infant.
• Monitor infant well-being remotely and advise on potential issues.
• Provide emotional support and resources postpartum.
• Research and share relevant information on infant care and health.
• Maintain detailed virtual records of consultations and advice provided.
• Communicate professionally with parents via video calls and secure messaging.
• Ensure confidentiality and discretion in all interactions.

Skills

Newborn care

Remote communication

Video conferencing

Discretion

Emotional support

Education

Infant First Aid certification

Newborn Care Certification

Job description

About the Role

Our client is seeking an exceptional Nanny & Newborn Care Specialist to provide comprehensive, remote-first support to a new family. This position is vital in offering expert guidance and practical assistance to parents navigating the early stages of parenthood, all conducted virtually. You will be responsible for educating parents on infant care, establishing healthy routines, providing virtual consultations on development and well-being, and offering emotional support. The ideal candidate possesses extensive knowledge of newborn care, a patient and reassuring demeanor, and outstanding communication skills, specifically tailored for remote interaction. This role requires a proactive approach to problem-solving and a commitment to fostering a secure and nurturing environment for both the infant and the parents from a distance. We are looking for a highly professional and discreet individual who can build trust and provide invaluable support through digital channels.

Key Responsibilities

• Provide expert virtual guidance on newborn care, including feeding (breastfeeding/formula), diapering, bathing, and sleep routines.
• Educate new parents on infant development, safety, and common concerns.
• Offer virtual consultations to address parenting challenges and provide reassurance.
• Assist parents in establishing a consistent and nurturing daily schedule for the infant.
• Monitor infant well-being remotely and advise parents on potential issues.
• Provide emotional support and resources to parents during the postpartum period.
• Research and share relevant information on infant care, development, and health.
• Maintain detailed virtual records of consultations and advice provided.
• Communicate effectively and professionally with parents via video calls, phone, and secure messaging.
• Ensure confidentiality and discretion in all interactions.

Requirements

• Extensive experience as a Nanny, Newborn Care Specialist, or similar role, with a strong focus on infants up to 12 months old.
• In-depth knowledge of infant sleep patterns, feeding methods, and developmental milestones.
• Excellent verbal and written communication skills, with a talent for clear and empathetic remote instruction.
• Proficiency in using video conferencing platforms and other digital communication tools.
• A calm, patient, and reassuring personality.
• Ability to work independently and manage a remote caseload effectively.
• Certification in Newborn Care is highly desirable.
• First Aid and CPR certification for infants is mandatory.
• Strong understanding of postpartum maternal and paternal mental health is a plus.
• Must be able to provide excellent references and pass a background check.

Benefits

• Top-tier annual salary of ZAR per annum .
• Fully remote work arrangement, allowing for ultimate flexibility.
• Opportunity to specialize in high-demand newborn care support.
• Work with a discerning clientele seeking expert remote assistance.
• Professional growth and development in remote family support.
• Be a crucial part of a new family's journey during a significant life event.