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Old Mutual Limited in Cape Town seeks customer-focused professionals to join our team in South Africa. The role emphasizes consultative selling, customer complaint management, and leveraging CRM software to deepen relationships.
You will contribute to customer service operations, data management, and identifying sales opportunities, with a strong preference for those who can upsell and deliver excellent service.
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
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Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling
Action Oriented
Communicates Effectively
Customer Focus
Decision Quality
Ensures Accountability
Instills Trust
Interpersonal Savvy
Nimble Learning
Matriculation Certificate (Matric)
03 November 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
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