Multimodal Operations Controller M / F

Agl Group; Johannesburg; On-site; ZAR 30,000 - 50,000; Full time

Job summary

A leading logistics firm is looking for a Multimodal Operations Controller in Johannesburg. The successful candidate will ensure the efficient management of shipments across sea, air, and road, maintaining high client satisfaction. With a focus on strategic operations and profitability, this role requires significant experience in freight forwarding and a proactive approach to client relationships. Join us to contribute to a vibrant and diverse team delivering exceptional logistics solutions.

Qualifications

• 5 - 10 years' experience in Sea / Air / Road Freight Imports and Exports.
• Proficient in MS Office Suite, especially Excel.
• Proactive and Tenacious.

Responsibilities

• Ensure shipments are cleared and procedures followed.
• Handle Multi Modal / Exports / Imports Shipments.
• Update clients daily on shipment progress.

Skills

Proactivity

Tenacity

Communication

Education

Matric

Tools

MS Office Suite

Excel

Job description

BALSA has extensive experience in Africa and provides customized solutions for global clients across the continent.

Our skills, network, and knowledge enable us to offer a comprehensive range of services, supported by our leading integrated logistics network.

This allows us to deliver tailored solutions that ensure security, reliability, and competitiveness.

With a global reach and local touch, our flexible management teams can quickly adapt to changing needs, emphasizing our customer-focused approach.

As a B-BBEE empowered service provider, we pride ourselves on a diverse culture of highly experienced staff who utilize global best practices to deliver world-class service.

Job Title

FREIGHT FORWARDING OPERATIONSMultimodal Operations Controller M / F

Contract Type

PERMANENT

Job Location

Africa, South Africa, JOHANNESBURG

Working Hours

Full time

Mission Description

Job PurposeEnsuring that indent / new order is sent to our origin office for sea imports cargo relating to Sea, Air, and Road.

Updating clients on a daily basis or when the client requires it.

Ensuring that shipments are cleared, and procedures are correctly followed.

Ensuring that our destination offices receive pre-alerts timeously for all exports.

Ensuring profitability of all files.

Retaining and growing clients through the delivery of excellent service.

Job Function

Handle Multi Modal / Exports / Imports Shipments according to client requirements.

Receive new order bookings from sales representatives or customers.

Open a file immediately, print all correspondence, and keep it in the file.

Contact the shipper in the origin country to arrange shipment.

Provide our office with necessary information such as booking confirmation, contract number, and contact details.

Update clients daily on shipment progress using the prescribed Status Report format.

Prepare documents for arrival once the vessel sails, in line with procedures from the booking office.

Profile

Invoicing promptly to ensure complete documentation delivery with shipments.

Daily pre-alerts / status reports to customers.

Meet all Customs regulations and ensure prompt return of documents.

Ensure PODs are returned by the haulier and / or destination office.

Request ANFS / SOBS from lines and register files.

Prepare SADC Certificates as required.

Follow up on accurate documentation and clearing instructions.

Request invoices from service providers to compile complete documentation.

Invoice files within 24 hours of delivery.

Arrange local and long-distance transport for deliveries.

Inform clients of cost amendments from estimates.

Operate within the budget and highlight discrepancies.

Handover documents to Customs for entry framing.

Invoice clients as per agreement and within credit terms.

Dispatch invoices regularly according to procedures.

Ensure supplier invoices align with proposed costs.

Build strong operational relationships with clients for business growth.

Perform other delegated tasks as assigned.

Minimum Education and Experience Requirements

Matric

5 - 10 years' experience in Sea / Air / Road Freight Imports and Exports.

Proficient in MS Office Suite, especially Excel.

Proactive and Tenacious.

J Ljbffr

Create a job alert for this search